Well had my bike in for the 35K service yesterday with 36K on it. I have two warranty issues, warped rotors and worn out seat, both repeat issues.
So the first tech is an idiot, so am I for not asking for one of the two I usually use. He checks rotor run out and says its 3 thousandths and spec is 8. He test rides the bike and says he cant duplicate the problem. He reports this to Harley tech.
I get called to service by the service writer my bike is done. I asked about rotors. I am told the above. I politely looked at the service writer and said you know I ride 25K a year, I know when a rotor is bad. Get a competent tech who actually rides to test my bike. Tech comes back, yes the rotors are wrapped shakes hard if you hit brakes hard, not so bad under easy braking.
So I learned, always ask for then two guys I know to do service. Service writer has rotors on order. I'm to come back in a few weeks for them to check again and replace.
Called MoCo customer service and asked what they are going to do to figure out the problem, I should not need two sets of rotor for each front tire, and out of warranty I cant afford rotors every 6 to 7 thousand miles, thats 3 or four sets a year. They of course said nothing, and they haven't heard of this problem.