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Custom Vehicle Discussions => CVO™ Street Glide® => Topic started by: dm930 on November 15, 2018, 12:18:25 PM
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Hi guys,
I have some water marks (streaks) behind the speedo glass I want to clean. 2015 CVO Street Glide. I can only guess it may have happened when washing the bike?
Anyway, I am curious as to what may be involved in removing things to get access to it?
Any help is very appreciated.
~Demetri
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It's a known problem, lots of bikes have speedo glass streaking. My understanding is a coating on the inside of the speedo glass gets condensation on it & then as the droplets dry it streaks. Not caused by washing the bike. Only fix I am aware of is to replace the speedo/tach. It will just do it again, does not appear to be a real fix yet unless I missed something.
An annoying problem, something HD is aware of & to date has done nothing about to permanently fix.
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Had two sets replaced under warranty on my 2016 and the latest set is starting to do it as well, if you call customer relations they may goodwill a set for you, but will more than likely will do the same thing.
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Ugh, well that just blows. In 2018, you would think they could properly seal a speedo...! :coolblue: >:(
Thanks for the replies...
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If you take the gauge cluster out and inspect it, I think you'll find it is made just like the ones in modern cars and trucks. Instead of simple screws securing that clear plastic cover (which you could use to remove the cover for cleaning), you'll probably find plastic welds. It's much cheaper to produce that way. Not having had one in my hands personally, I'm just guessing that's how they are made. If the cover/lens actually was removable, I have to believe Harley would have just replaced the covers and not the entire cluster for all those warranty claims they've had for this issue. Btw, the problem began with the first RushedMore bikes in 2014, and it is still being reported on new bikes now. So much for responding to customer concerns.
Jerry
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If you take the gauge cluster out and inspect it, I think you'll find it is made just like the ones in modern cars and trucks. Instead of simple screws securing that clear plastic cover (which you could use to remove the cover for cleaning), you'll probably find plastic welds. It's much cheaper to produce that way. Not having had one in my hands personally, I'm just guessing that's how they are made. If the cover/lens actually was removable, I have to believe Harley would have just replaced the covers and not the entire cluster for all those warranty claims they've had for this issue. Btw, the problem began with the first RushedMore bikes in 2014, and it is still being reported on new bikes now. So much for responding to customer concerns.
Jerry
So what you're saying Jerry, is that it's a sealed unit? It can only be replaced? And if so, since it's a well-documented issue, will they do anything for someone just out of warranty?
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So what you're saying Jerry, is that it's a sealed unit? It can only be replaced? And if so, since it's a well-documented issue, will they do anything for someone just out of warranty?
In my opinion they should do something, but they have never asked me for my opinion. You should at least ask them, I know they can make what are called goodwill adjustments to pay for out-of-warranty issues. Some dealers are authorized to make some adjustments, others would have to be approved by a H-D representative. Ask your dealer, or call H-D. Btw, until they actually fix the problem at the source, having the cluster replaced is no guarantee the problem won't come back.
Jerry
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Had the same problem with mine. Was going to have them replaced under warranty but never got around to it. This year I replaced them with Dakota digital gauges and won't have that problem plus I think they look a lot better.
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Wrote a letter to the CEO and got a call back from his clone. Was told if they replaced it , it will only leak again as they have no fix. I told him Harley should replace it every time it leaks even out of warranty. I got nowhere. I have purchased 8 Harley's in the past 24 years, 5 of them CVO's and my 2017 will be my last.
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Sounds like a good excuse to install these!
http://www.dakotadigital.com/index.cfm/page/ptype=product/product_id=1160/category_id=707/mode=prod/prd1160.htm
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They look great and not a bad price..
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They look great and not a bad price..
Do like the look of those. But a known, admitted, uncorrectable, and willfully dismissed manufacturing defect isn't a reason to spend another $1000+ on a product. It's a reason to save that $1000+ in a piggy bank toward the purchase of another manufacturer's product.
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Do like the look of those. But a known, admitted, uncorrectable, and willfully dismissed manufacturing defect isn't a reason to spend another $1000+ on a product. It's a reason to save that $1000+ in a piggy bank toward the purchase of another manufacturer's product.
Well Don, Reading that a few times, I had to chuckle. Dakota gauges are another manufacturer's product. lol
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Do like the look of those. But a known, admitted, uncorrectable, and willfully dismissed manufacturing defect isn't a reason to spend another $1000+ on a product.
VERY well said.
But sad that the upper most in management, agrees with and acknowledges the problem, indicates no plan or desire to address the problem and basically says tough luck to those customers with the problem.
VERY VERY sad....
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Do like the look of those. But a known, admitted, uncorrectable, and willfully dismissed manufacturing defect isn't a reason to spend another $1000+ on a product. It's a reason to save that $1000+ in a piggy bank toward the purchase of another manufacturer's product.
VERY well said.
But sad that the upper most in management, agrees with and acknowledges the problem, indicates no plan or desire to address the problem and basically says tough luck to those customers with the problem.
VERY VERY sad....
One of the many reasons I haven't bought a new Harley in a long time. This is far from being the first instance where they knew they had a problem, they knew it pizzed customers off, and they did nothing. You might think with the decline in sales these days they would start to embrace the idea of doing whatever it takes to keep existing customers, but IMHO the corporate culture at H-D is still stuck in the 90's, when large numbers of people would tolerate terrible customer service and go back for more.
Jerry
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Well Don, Reading that a few times, I had to chuckle. Dakota gauges are another manufacturer's product. lol
Agreed that the Dakota gauges look good. It's the repeated failure with the OE gauges that is the problem. It is those that would keep me from spending more money on the same bike as opposed to stashing that change for the next ride.
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I really like the look of digital and I'd love to do the blue ones for mine. However, I'm tired of turning my vehicles into money pits so $1000.00+ is out of the ? for me. Guess I'm fortunate mine isn't showing any signs of leaking/streaking ... yet. Mine doesn't see much water, even from a hose too often and when it does I carefully use a fine mist. A few downpours I did get caught in they still look like day one so I must be lucky.
If/when mine start to streak, I have no doubt I'll be pulling some back-alley homemade fix even if I break it trying .... just my nature. Whether it's a tedious effort with a screwdriver or my dremel, some polish to clean the lens and rtv or glue or both to button it back up .... that's my plan. If that fails there's always the "Oh ****" as it sails across the garage because I have to buy a new one.
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I really like the look of digital and I'd love to do the blue ones for mine. However, I'm tired of turning my vehicles into money pits so $1000.00+ is out of the ? for me. Guess I'm fortunate mine isn't showing any signs of leaking/streaking ... yet. Mine doesn't see much water, even from a hose too often and when it does I carefully use a fine mist. A few downpours I did get caught in they still look like day one so I must be lucky.
If/when mine start to streak, I have no doubt I'll be pulling some back-alley homemade fix even if I break it trying .... just my nature. Whether it's a tedious effort with a screwdriver or my dremel, some polish to clean the lens and rtv or glue or both to button it back up .... that's my plan. If that fails there's always the "Oh ****" as it sails across the garage because I have to buy a new one.
My usual method as well (for many things), especially after someone tells me it can't be done. ;D I haven't seen one of the new clusters out of the bike, but if they just used a few plastic spot welds instead of a continuous bond all around, it shouldn't be that hard to grind down the welds just enough to break the lens free. The trick will be reattaching the lens, but with the many choices of adhesives we have these days I'm sure one could be found to do the job. And like you said, if you break it you buy a new one, which you would have had to do anyway if you hadn't tried to fix it.
Jerry