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CVO Technical => Electronic Toys and Gadgets => Topic started by: taweir on May 02, 2019, 01:41:07 PM

Title: Wireless Headset SPH10
Post by: taweir on May 02, 2019, 01:41:07 PM
Afternoon,

I have a 2018 CVO and purchased the SPH10 Wireless headset.  Everything works great except.  When I am riding down the road my headset keeps saying Intercom Failed Try Again Later.  I do not ride two up, don't use the intercom but this Intercom Failed thing is driving me nuts.  I have called Sena, waste of time, Harley Dealer is not much help.  Have any of you had the same issue and have you found a fix.  This Intercom failed thing is even worse when I make a cell phone call.  The headsets cut off the call and I get  Intercom Failed Try Again Later.  The party I am trying to talk with says they can here me, but this  Intercom Failed Try Again Later does not allow me to talk.  Everytime I try to say something I get  Intercom Failed Try Again Later.  Help if you can.
Title: Re: Wireless Headset SPH10
Post by: Glenncarp on May 11, 2019, 06:55:05 AM
Afternoon,

I have a 2018 CVO and purchased the SPH10 Wireless headset.  Everything works great except.  When I am riding down the road my headset keeps saying Intercom Failed Try Again Later.  I do not ride two up, don't use the intercom but this Intercom Failed thing is driving me nuts.  I have called Sena, waste of time, Harley Dealer is not much help.  Have any of you had the same issue and have you found a fix.  This Intercom failed thing is even worse when I make a cell phone call.  The headsets cut off the call and I get  Intercom Failed Try Again Later.  The party I am trying to talk with says they can here me, but this  Intercom Failed Try Again Later does not allow me to talk.  Everytime I try to say something I get  Intercom Failed Try Again Later.  Help if you can.

Might be a stupid question, but I am pretty sure you can turn intercom off, have you tried that? if not, then maybe try switching intercom to the speakers to see if that resolves the issue, or if the warning now comes through the speakers rather than the headset.
Title: Re: Wireless Headset SPH10
Post by: taweir on May 13, 2019, 11:06:47 AM
Hey, thanks for the input.  Dum Ass me did not know that the intercom and vox were turned on in the headset itself.  So I turned both of them off in the headset and have had no more issues.  The intercom was turned off on the bike.  It was just the headsets trying to find the person on the other end of the intercom and no one was there.
Title: Re: Wireless Headset SPH10
Post by: winkjr on May 15, 2019, 04:01:27 PM
Does anyone know if you hook up your headset that comes with your bike if the speakers in the fairing and the saddlebags still play while the headset is paired?
Title: Re: Wireless Headset SPH10
Post by: Glenncarp on May 15, 2019, 04:09:54 PM
Does anyone know if you hook up your headset that comes with your bike if the speakers in the fairing and the saddlebags still play while the headset is paired?

Depends on year of bike, if touch screen, go into the sound settings and there are sliders for radio, GPS and Comm, you can choose what get played where, either headset or bike.
Title: Re: Wireless Headset SPH10
Post by: winkjr on May 15, 2019, 05:25:26 PM
ok thanks Im going to mess with it then. i just got done putting it on my helmet.
Title: Re: Wireless Headset SPH10
Post by: FLSTFI Dave on May 15, 2019, 08:24:58 PM
Does anyone know if you hook up your headset that comes with your bike if the speakers in the fairing and the saddlebags still play while the headset is paired?
On the head unit you select the audio routing, to the head seat or to the bike speakers.  You can route phone and music the same or different, same with voice prompts. 
Title: Re: Wireless Headset SPH10
Post by: winkjr on May 16, 2019, 02:54:17 PM
On the head unit you select the audio routing, to the head seat or to the bike speakers.  You can route phone and music the same or different, same with voice prompts.
Yeah I tried this today. I thought maybe the music you could be played over both. But you can’t. I have the Simpson ghost bandit. I installed the 20s headset that came  with the bike. I mad a few phone calls listened to some music. The music sounds worse at speed in my helmet than on the bike. The phone calls were good as long as I wasn’t doing highway speeds. My opinion is it’s not worth the hassle or the potential danger you put yourself in by fiddling with all this stuff. If rider to passenger communication is that important I’ll just stop. If general hand signal don’t work with someone I’m riding with I’ll stop and communicate the old fashioned way.

So I will be taking that system off my helmet and possibly selling it. If someone needs a 2nd be on the lookout for that.


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