My confidence in dealership to be able to diagnose a problem is now very low. It is under warranty, but at this point I would not care if I have to buy the parts and install them myself. It would be quicker, and I would not lose a day of pay by having to take a day off or take a vacation day to bring it in. I just want them to work as they should. I just tried calling the customer support, but they were closed. I'll try calling them again after a night shift, (I work 12hour+ shifts). I really don't want to waste another day at the dealer only to hear "they are working". Days off are precious. I live up north, so I won't be able to ride until April at earliest. Low temp of -15 Fahrenheit forecast for tonight (spring is a long way off!). I have been patient with this so far (20,000+ miles so far), but am really ready to resolve the problem.