Topic: Bluetooth stopped working! (Read 4413 times)

nixobilly · « **on:** May 26, 2007, 10:41:32 AM »

I was halfway thru road trip last week when I noticed the the "phone" indicator in my radio display wasn't there (I had already made 2 calls on the trip). I got out my phone and tried to manually connect to the bluetooth on the scoot and it wouldn't sync up.

The radio works fine -- I checked the connectors on the module in the tour pack and they seem fine. I believe the unit is powered from harness extension they installed when they installed the module.

I'll probably just take it by the dealer in a few days but wanted to find out from the brain trust if I overlooked something..

Mark

Eqcons · « **Reply #1 on:** May 28, 2007, 08:15:37 AM »

Quote from: nixobilly on May 26, 2007, 10:41:32 AM

I was halfway thru road trip last week when I noticed the the "phone" indicator in my radio display wasn't there (I had already made 2 calls on the trip). I got out my phone and tried to manually connect to the bluetooth on the scoot and it wouldn't sync up.

The radio works fine -- I checked the connectors on the module in the tour pack and they seem fine. I believe the unit is powered from harness extension they installed when they installed the module.

I'll probably just take it by the dealer in a few days but wanted to find out from the brain trust if I overlooked something..

Mark

Mark, try actually disconnecting the connector from the Bluetooth module, then turn on the ignition, let the radio initialise, turn the ignition off again, reconnect the connector on the module and turn the ignition back on.

Jim

nixobilly · « **Reply #2 on:** May 28, 2007, 05:06:10 PM »

Jim,

It worked!!!! Damn I love this forum!

Is this the equivalent of slapping an old tube tv on the top to improve reception? LOL

Thanks for the advice,

Mark

Fired00d · « **Reply #3 on:** May 28, 2007, 05:10:05 PM »

Quote from: nixobilly on May 28, 2007, 05:06:10 PM

Jim,

It worked!!!! Damn I love this forum!

Is this the equivalent of slapping an old tube tv on the top to improve reception? LOL

Thanks for the advice,

Mark

I was think more in the line of a "hard reboot". Either way good information to know for those that have this feature. Glad it worked out for you, and Jim thanks for sharing.

Ride Safe,
Fired00d

Eqcons · « **Reply #4 on:** May 28, 2007, 06:46:21 PM »

Quote from: nixobilly on May 28, 2007, 05:06:10 PM

Jim,

It worked!!!! Damn I love this forum!

Is this the equivalent of slapping an old tube tv on the top to improve reception? LOL

Thanks for the advice,

Mark

My pleasure, Mark!

Been there, done that, got the tee shirt!

Jim

Twolanerider · « **Reply #5 on:** May 28, 2007, 10:54:21 PM »

Quote from: Eqcons on May 28, 2007, 06:46:21 PM

My pleasure, Mark!

Been there, done that, got the tee shirt!

Jim

So a reset lets the radio find the bluetooth module again. Did you ever get any satisfaction from HK or HD on the CB problems?

Eqcons · « **Reply #6 on:** May 29, 2007, 05:24:12 AM »

Quote from: Twolanerider on May 28, 2007, 10:54:21 PM

So a reset lets the radio find the bluetooth module again. Did you ever get any satisfaction from HK or HD on the CB problems?

No, never did, 2L - and I gave up trying because of course I changed to an 07 bike, and the CB on these can indeed communicate with earlier ones.... I have to say the transmission on the HK radios is not nearly so good though (even 07 to 07) - very sharp, and tinny, which makes it difficult to recognise who's speaking, and almost impossible to decipher if you;re going any speed at all....

Jim

hogheritage04 · « **Reply #7 on:** May 29, 2007, 04:22:43 PM »

Quote from: nixobilly on May 26, 2007, 10:41:32 AM

I was halfway thru road trip last week when I noticed the the "phone" indicator in my radio display wasn't there (I had already made 2 calls on the trip). I got out my phone and tried to manually connect to the bluetooth on the scoot and it wouldn't sync up.

The radio works fine -- I checked the connectors on the module in the tour pack and they seem fine. I believe the unit is powered from harness extension they installed when they installed the module.

I'll probably just take it by the dealer in a few days but wanted to find out from the brain trust if I overlooked something..

Mark

Got a question regarding your bluetooth....It appears that you are using your bluetooth and are able to talk to callers. I can connect with bluetooth and hear a caller on the headset, but have not been able to talk back...the person on the other end can't hear me. I also read in the Zumo forum that this is a known problem, and as afar as I could tell, there isn't a fix yet. Am I wrong? Can you describe how you talk through your helmet intercom system, (bluetooth) to a caller. I would love to get this figured out. Thanks for the help.

nixobilly · « **Reply #8 on:** May 29, 2007, 04:57:16 PM »

I didn't have to do anything other than to pair them up. Can you command the unit to dial a number (via voice)? (if so the headset mic works....)

I just checked the manual and there is no way to change the mic level, only speaker volume.

Are you sure you phone is supported my the module?

http://www.harley-davidson.com/cp/moar/en/xmsr.asp

1 ) then click on right side "optional components" table ==> "Bluetooth Handsfree Cell Phone Interface"

Look at the table at the bottom of the page ordered by provider. Maybe time for a new phone....

I have a 3/4 Arai Helmet and J&M audio installed. People say the calls are clearer than when I'm sitting at my desk at my home office. I only wish the helmet would mask out the roar from my V&H ovals.......

Mark

Eqcons · « **Reply #9 on:** May 29, 2007, 05:04:57 PM »

Quote from: hogheritage04 on May 29, 2007, 04:22:43 PM

Got a question regarding your bluetooth....It appears that you are using your bluetooth and are able to talk to callers. I can connect with bluetooth and hear a caller on the headset, but have not been able to talk back...the person on the other end can't hear me. I also read in the Zumo forum that this is a known problem, and as afar as I could tell, there isn't a fix yet. Am I wrong? Can you describe how you talk through your helmet intercom system, (bluetooth) to a caller. I would love to get this figured out. Thanks for the help.

Am I right in guessing you're using the Zumo to provide the 'tooth? Audio connected to the AUX input? That won't work through the normal HD microphone! We are talking about the HD Bluetooth module that integrates with the 06-later audio system and pairs with the phone.....

Jim

hogheritage04 · « **Reply #10 on:** June 04, 2007, 03:54:10 PM »

Quote from: Eqcons on May 29, 2007, 05:04:57 PM

Am I right in guessing you're using the Zumo to provide the 'tooth? Audio connected to the AUX input? That won't work through the normal HD microphone! We are talking about the HD Bluetooth module that integrates with the 06-later audio system and pairs with the phone.....

Jim

Jim,

Yes, I am using the Zumo for the bluetooth. So can you explain what I need to do exactly. Is there a separate bluetooth module from HD that needs to be installed first? Then how does it all work with the Zumo? I apologize, but I am completely confused. Appreciate if you can untangle this for me.

nixobilly · « **Reply #11 on:** June 04, 2007, 04:00:18 PM »

Ah.... Yes there is ... 76408-06 Bluetooth module that goes in tourpack and the wiring harness for it (I don't have that number). Order both from Chicago HD and get 20% off....

I don't believe you can connect your Zumo to it though; only your cell phone (if it is supported). If someone has got Zumo to connect please speak up!

Mark

Fired00d · « **Reply #12 on:** June 04, 2007, 04:06:59 PM »

See this post - Zumo "extras". I'm wondering if this explains it?

Ride Safe,
Fired00d

Eqcons · « **Reply #13 on:** June 05, 2007, 05:16:54 AM »

Quote from: hogheritage04 on June 04, 2007, 03:54:10 PM

Jim,

Yes, I am using the Zumo for the bluetooth. So can you explain what I need to do exactly. Is there a separate bluetooth module from HD that needs to be installed first? Then how does it all work with the Zumo? I apologize, but I am completely confused. Appreciate if you can untangle this for me.

OK, there is no way you can use the Zumo to speak on your phone via the HD audio system. The HD Bluetooth module integrates with the HK Audio System on '06-later bikes, and allows you to connect your phones (not all phones work though - there's a list on the HD site) into the HD audio system to make and receive calls.

Jim

Unbalanced · « **Reply #14 on:** June 05, 2007, 09:05:48 PM »

Nixobilly,

Are you talking about the actual speaker volume for either the front or back based on using the harley mic system or are you talking about something else to raise / lower the volume?

The reason I ask is people can hear me just fine, but I can't hear well even with the volume turned all the way up as if you were raising the volume to listen to the radio/cd/xm. I wear a full faced and even with that I am not getting enough volume out at 55mph to hear well at all.

The only other problem I am having is that I have to reboot the phone everytime I turn on the bike or turn it off before the bluetooth will work. (what a pain)

-harry

nixobilly · « **Reply #15 on:** June 05, 2007, 10:20:20 PM »

No I am using the "regular" volume control. Yup, I have to turn it up 75 % volume when wearing my 3/4 Arai helmet with J&M without earplugs and almost at 100% volume with earplugs. (V&H true duals)

I sure wish I had the noise cancelling Bose headsets so I could hear it perfectly but I guess thats not happening.....

I use a Moto razor phone and it will automatically resync after a bike cycle (I.E. stopping to get gas and turning off the bike). My other phone (blackberry 8700) requires me to wake up my phone after I restart the bike -- bad blackberry!!! (blackberry is not allowed to ride anymore).

Mark

hard10 · « **Reply #16 on:** June 05, 2007, 10:31:11 PM »

From what I understand, as of now the protocol for Bluetooth only allows connection with one device at a time. Therefore you can connect to either the Zumo or the HK radio (with BT installed).

As far as volume is concerned, I spoke to Harry yesterday while traveling down I95 @ ~90 mph and could hear his birds in the background!

One thing that I did learn while talking to Harry is that the phone will drop a call if the weather band radio is set to 'alert'. There was a severe weather alert for the area that I was traveling through and the phone dropped him twice. The radio went straight to the WB.

See Harry, I didn't hang up on you.

AJ

Unbalanced · « **Reply #17 on:** June 06, 2007, 08:40:47 AM »

AJ,

No worries, I figured you were having trouble keeping up with the cage you were supposed to be following and had to concentrate

I am just concerned my output on the headphones is lacking they are cracking with volume and I don't have the treble and base turned up to even half way. I don't believe my hearing is that far gone yet, but. In a closed full face and a speaker at each ear I figured it should be loud and clear, but thus far it is not with the main volume for the front turned all the way up. I am using AVC on level 4, but did not figure that would be the cause of low volume to the headset. /perplexed atm

hard10 · « **Reply #18 on:** June 06, 2007, 08:53:25 AM »

Quote from: Unbalanced on June 06, 2007, 08:40:47 AM

AJ,

No worries, I figured you were having trouble keeping up with the cage you were supposed to be following and had to concentrate

I am just concerned my output on the headphones is lacking they are cracking with volume and I don't have the treble and base turned up to even half way. I don't believe my hearing is that far gone yet, but. In a closed full face and a speaker at each ear I figured it should be loud and clear, but thus far it is not with the main volume for the front turned all the way up. I am using AVC on level 4, but did not figure that would be the cause of low volume to the headset. /perplexed atm

Ha, Ha Funny

... (wisea$$)

Are you using the J&M? Could it be a problem with the cord? John @ J&M tested mine just after I got it and found a short. He replaced it on the spot! Their customer service was great.

nixobilly · « **Reply #19 on:** June 06, 2007, 09:05:55 AM »

Uh, what did you say?

If you are using the the factory rig, that is the problem right there. The J&M are much better than stock but there is still a lot of noise (wind and muffler) that you hear with 3/4 and full helmets vs half helmet. After all I had heard of the J&Ms I had visions of clear, quiet sound while getting the protection of 3/4 helmet (stupid me). There is lots of info out on the web on the reasons for increases in noise when wearing a helmet (Of course I didn't read about it before hand...)

The big secret I'm told by non Harley riders is that everybody uses earplugs under their helmets. Just bought a 40 count bottle at CVS pharmacy for $10...

Mark

RJ749 · « **Reply #20 on:** June 06, 2007, 09:09:14 AM »

With regard to the ear piece volume, I noticed that even 1/8th inch difference in location on my ear made a 30% or more difference in volume.

You wouldn't think it would be that critical, but on my half helmet I can easily move the location since it is simply velcored on the side strap. By moving it around it made a big difference in my ability to hear with a lower volume setting, even with earplugs in.

Unbalanced · « **Reply #21 on:** June 06, 2007, 03:00:12 PM »

Nixo,
could you speak up I couldnt hear ya

I will have to wait for a bike event that J&M is at or test someone elses before I sink more money into this blue tooth system that is so far much less than a stellar product. I may try the helmet speakers a bit more closer to my ear in the helmet to see if that helps as rob suggest worked for him.

I may also try and pad behind them in an effort to move them closer to my ear, if moving them closer works enough to continue to use it in the short run.

FR8TRN · « **Reply #22 on:** June 11, 2007, 10:53:27 AM »

Quote from: Unbalanced on June 06, 2007, 03:00:12 PM

Nixo,
could you speak up I couldnt hear ya

I will have to wait for a bike event that J&M is at or test someone elses before I sink more money into this blue tooth system that is so far much less than a stellar product. I may try the helmet speakers a bit more closer to my ear in the helmet to see if that helps as rob suggest worked for him.

I may also try and pad behind them in an effort to move them closer to my ear, if moving them closer works enough to continue to use it in the short run.

Unbalanced.....check the two wires that come seperate from the harness and then plug into the connector on the back of the radio, these are the recieve audio feeds, if one isn't in all the way you can hear, but it's real low. I just had this when I switched mine over to the 2007 Ultra. I was in there and decided to tug on the wires, one pulled right out, once I got it back in right the BlueTooth worked just fine again.

Author Topic: Bluetooth stopped working! (Read 4413 times)