Chief, with all the calls, has there been any official response to the head gaket problems, or is this being treated as isolated incidents? What's your feeling? 
That's exactly the problem and the reason for making the calls. When I spoke to Ola the first time, she said she'd only had one other call about it. Maybe it's true, but I wanted to change that. I can imagine they run all kinds of reports for warranty replacements to see what's giving them problems, but I wanted to put the spotlight on this problem to make sure it didn't come in under the radar screen.
Has it helped? I don't know. I haven't heard of any revised cylinders or any other new parts besides the 16801-07A gasket. The SM at my dealer spoke with Tech Services, all the way to the head of TS, and did not get any gem or insight that they have found the real cause. The SM was told, and this is probably the closest we'll come to a full admission, that they have had problems with liners. This is why we're going with brand new, hot-off-the-press cylinders for my bike. Hopefully they have made revision in one way or another to keep the liner from separating from the casting and keeping the oil where it belongs.
My repairs should be done soon and then I'll need to put some miles on it. It will probably be into next year before I'll get enough miles on it, I don't live in So. Fl, to be comfortable whether or not the repairs have cured the problem.
I have to assume that all of the calls that have come from the members on this site, especially those to Dusty, have raised their level of awareness of the problem. As more '08s come of age and start leaking, it will be hard to pass it off as just first year bugs.
I hope everyone who continues to have a problem will keep up the fight and make sure HD knows about it when you're stricken, each and every time.
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Topic: HD Cust Serv Call Campaign - 110 Head Gaskets (Read 60177 times)