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Author Topic: Another OOOPS by the MOCO--- SERG tourpack  (Read 6920 times)

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Hoist!

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #30 on: September 16, 2008, 07:03:05 PM »

And you paid full price for this "new" TP??? ???

If so, I'd demand a refund and order a new one!!! FTF!!! >:( ;)

Hoist! 8)
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Twolanerider

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #31 on: September 16, 2008, 10:31:45 PM »

Well, got an answer from the MoCo.  They want the Tour Pack back because the company that paints them will repair it.  They are not sending a replacement.  Called customer service and gave them my 2 cents worth!

Hand them the box after you've taken pictures.  Then call the credit card company and get a chargeback issued.  Then buy it again from another dealership (call Jenni) who actually has the stones to represent their customer to the Motor Company.
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Robmay

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #32 on: September 17, 2008, 09:41:53 AM »

Hand them the box after you've taken pictures.  Then call the credit card company and get a chargeback issued.  Then buy it again from another dealership (call Jenni) who actually has the stones to represent their customer to the Motor Company.

Here Here!! :2vrolijk_09:
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miker

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #33 on: September 17, 2008, 09:46:19 AM »

It is amazing that one must work so hard to give another money for something...
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Screamin

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #34 on: September 17, 2008, 10:04:20 AM »

It is amazing that one must work so hard to give another money for something...

No chit!  :(
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Jim Kerr

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #35 on: September 17, 2008, 11:11:48 AM »

Every company makes mistakes.  It's a part of life, but come'on, we spend a ton of money on our rides.  We expect more!  And we all need to get together and let moco know that we are not happy with the direction they are taking the company. 

moco has owned the market forever and are becoming more complacent by the day.  They seem to be taking for granted that they will always own the market.  Eventually the tides turn and the co's that don't change become yesterdays news.  Ask IBM what they think of Microsoft...Ask the American car manufactures about Toyota & Honda, Ask Walkman about the iPOD...

moco is already seeing the tides turn and are reacting to it in the wrong way.  They are laying people off and pulling back on production.  In doing so they are screwing their employees, their dealer network and us.  moco management is focusing on a short-term cashflow/profit, not long-term survivability.  I know what it's like to run a public company, but you have to keep your base happy while continuing to attract new business (e.g. youngsters).  They are sucking big time where it matters most.  Not good moco.  Get your act together before we're all riding Suzuki V-Stars and Honda Goldwings...
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Dash Riprock

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Re: Another OOOPS by the MOCO--- SERG tourpack
« Reply #36 on: September 17, 2008, 11:24:06 AM »

Or BMW 1200 RT's.  ::)
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