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[RonandJanet]

I was at the dealer yesterday and they were talking about a recall that just came on for the 2016 involving the clutch. If I understood this correctly (I did not read it) there is something in the system that breaks down creating air bubbles. the fix is to drain and clean the system.  This is just for the 2016s.

[grc]

I was at the dealer yesterday and they were talking about a recall that just came on for the 2016 involving the clutch. If I understood this correctly (I did not read it) there is something in the system that breaks down creating air bubbles. the fix is to drain and clean the system.  This is just for the 2016s.

That's the same "fix" they used twice before.  Obviously they haven't gotten to the root cause of the problem. 

Jerry

[RonandJanet]

How hard is it to figure what is breaking down!

[grc]

Still can't find a recall number, but came across this on another site:

--------------------------
Recall Date JUL 08, 2016
Last Updated Jul 10, 2016

Harley-Davidson has learned that the hydraulic clutch system with black master cylinder part numbers 36700049B, 36700056B, 36700146 and 36700186 on certain model year 2016 Touring and Softail model motorcycles may exhibit a condition in which it may lose the ability to generate enough lift to disengage the clutch after being parked for an extended period.

 Model
 2016 Electra Glide UltraL

 Safety Risk

If this condition remains undetected it could lead to a loss of control of the vehicle when started in gear or first shifted into gear after being parked for an extended period.

 REMEDY

Owners of the affected motorcycles will be asked to arrange service with an authorized Harley-Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will inspect the clutch master cylinder for the presence of gas in the fluid. If there is gas in the fluid, the dealer will flush the clutch system with the recommended wash solution and rebuild the clutch master cylinder using the recall kit provided. This service will be provided at no charge to the customer. We strongly urge you to take your motorcycle to your dealer to have the appropriate service performed as soon as possible. Should you  choose to ride your motorcycle prior to this service, we urge you to be aware of this condition. Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details.
------------------

Saw another one concerning Dyna's being talked about also.

It appears that Harley can't find their collective azzes with either hand.  Perhaps they should go back to cable or rod activated drum brakes to solve their hydraulic brake problems, and back to cable clutches to solve that problem, until they hire someone who is bright enough to figure this simple chit out and fix it permanently.

Jerry

[RonandJanet]

That sounds like it. The dealer had just got the papers. 

[grc]

Since Harley seems to have a recurring gas problem, I'd like to propose they add the product illustrated below to their DOT-4 fluid supply.

Jerry

[Twolanerider]

.

[Rooster]

 

[4fun]

.

Since you put the Screaming Eagle on it the price will quadruple.

[iski]

 

Racing brake fluid gas bubble busters will void your warranty.

[RonandJanet]

too funny!

[NORSEMAN]

16V-471 Recall Date: July 8, 2016
Manufacturer Recall Number: 0169
SUMMARY:
Harley  ­Davidson has learned that the hydraulic clutch system with black master cylinder part numbers 36700049B, 36700056B, 36700146 and 36700186 on certain model year 2016 Touring and Softail model motorcycles may exhibit a condition in which it may lose the ability to generate enough lift to disengage the clutch after being parked for an extended period.
SAFETY RISK:
If this condition remains undetected it could lead to a loss of control of the vehicle when started in gear or first shifted into gear after being parked for an extended period.
REMEDY:
Owners of the affected motorcycles will be asked to arrange service with an authorized Harley Davidson dealer, who will confirm that the motorcycle is covered by this recall. If covered, the dealer will inspect the clutch master cylinder for the presence of gas in the fluid. If there is gas in the fluid, the dealer will flush the clutch system with the recommended wash solution and rebuild the clutch master cylinder using the recall kit provided. This service will be provided at no charge to the customer.
_______________

Just scheduled my 1K service, and the dealer said they need my motorcycle in quarantine for 24 hours to perform the test required to determine if there's an issue with my master cylinder.  Very inconvenient, as the dealer is 45 minutes away, and I use my bike to commute to work.  I asked if they could provide a loaner, and of course the answer was NO. 

[grc]

.............................................................................
_______________

Just scheduled my 1K service, and the dealer said they need my motorcycle in quarantine for 24 hours to perform the test required to determine if there's an issue with my master cylinder.  Very inconvenient, as the dealer is 45 minutes away, and I use my bike to commute to work.  I asked if they could provide a loaner, and of course the answer was NO.

If you purchased the bike from this place, I'd talk to the owner and not just the hired help about the loaner.  You can bet the owner and many others ride "demonstrators", but if not then I'm sure they have suitable used bikes they could let you have for however long it takes them to do the recall.  If they still refuse to do the right thing, I'd let H-D know about it and ask what they would like to do to get THEIR safety recall performed.  And if it were me, you can bet I'd never spend another dime in that dealership.

Jerry

[fastfreddy]

Had this issue with my '13 except I was sitting at a red light when it " lost its ability " to disengauge the clutch. They rebuilt the master cyl. all has been good since. And it is a black cyl. So they STILL haven't got this lined out???

[NORSEMAN]

If you purchased the bike from this place, I'd talk to the owner and not just the hired help about the loaner.  You can bet the owner and many others ride "demonstrators", but if not then I'm sure they have suitable used bikes they could let you have for however long it takes them to do the recall.  If they still refuse to do the right thing, I'd let H-D know about it and ask what they would like to do to get THEIR safety recall performed.  And if it were me, you can bet I'd never spend another dime in that dealership.

Jerry

The owner has three stores and this is not the "home" store.  I don't believe I've ever seen Mr. Cole in Wytheville, but his son runs the shop there.  No joy on the loaner. 

[grc]

"certain model year 2016 Touring and Softail model motorcycles may exhibit a condition in which it may lose the ability to generate enough lift to disengage the clutch after being parked for an extended period."

I completely missed the most obvious and easy fix.  Don't park the f'n bike and you won't have a problem.  OR, just use a strap to hold the clutch lever to the grip when you aren't riding so the system stays pressurized, which should make it harder for those pesky gas bubbles to form.

Almost three years without a permanent fix is absolutely ridiculous.  I certainly hope some folks lost their jobs over this crap and some vendors lost contracts.

Jerry

[RonandJanet]

True and how long is an extended period of time (days, weeks or what)?   

[RedMoon]

Harley-Davidson Recalls 27,232 Motorcycles for Clutch Issues
http://blog.motorcycle.com/2016/07/27/manufacturers/harley-davidson/harley-davidson-recalls-27232-motorcycles-clutch-issues/?utm_content=title0&utm_medium=email&utm_campaign=motorcycle_review&utm_source=newmo20160728

[mark]

I'm at a loss to explain how a billion dollar corporation can constantly chit the bed.  It's a hydraulic clutch, not a moon shot.  This can't be that hard, can it? 

[grc]

I'm at a loss to explain how a billion dollar corporation can constantly chit the bed.  It's a hydraulic clutch, not a moon shot.  This can't be that hard, can it?

Nope, it's actually very simple but that has never stopped Harley from screwing things up in the past.  IMHO most of Harley's big problems in recent years can be directly traced to management trying to cheapen the product way beyond what any competent engineer would recommend.  If you were able to access the secret company documents on this fiasco, I'll bet the root cause is due to changes in materials and suppliers.  The last management team was all about cutting costs at all costs, I guess we will have to wait and see what the new team does.

JMHO - Jerry

[KGB]

I had gotten back into the motorcycle scene after 20 years and purchased a 2015 Street Glide from a local dealer, I went online and check for recalls as I heard this bike had a couple, it stated there where completed. Then after finding out what a CVO is I wanted one, I wanted a 2016 black with the ghost flames, the 2017's where just coming out, but still wanted a 2016, found a couple online and made a deal with a dealer in Charlotte, after a week flew down and picked up the bike to ride back to Ohio, when I went to start the bike and leave, the battery was low and almost didn't start, I pull out of the parking lot and notice the TPM was on, so I had to stop and put air in the tires, also notice the bike was not very clean after getting it out in sun light, so ride home 525 miles, after a few days I'm on Harleys web and figure I would check for recalls, and low and behold the clutch master cylinder recall was still open, now this dealer new I would be riding the bike back to Ohio, it wasn't washed, air low in tires, battery was low on charge and a recall wasn't completed, now being a service manager at a BMW car dealership I could not believe they would sell and deliver a bike with a recall not performed     

[grc]

I had gotten back into the motorcycle scene after 20 years and purchased a 2015 Street Glide from a local dealer, I went online and check for recalls as I heard this bike had a couple, it stated there where completed. Then after finding out what a CVO is I wanted one, I wanted a 2016 black with the ghost flames, the 2017's where just coming out, but still wanted a 2016, found a couple online and made a deal with a dealer in Charlotte, after a week flew down and picked up the bike to ride back to Ohio, when I went to start the bike and leave, the battery was low and almost didn't start, I pull out of the parking lot and notice the TPM was on, so I had to stop and put air in the tires, also notice the bike was not very clean after getting it out in sun light, so ride home 525 miles, after a few days I'm on Harleys web and figure I would check for recalls, and low and behold the clutch master cylinder recall was still open, now this dealer new I would be riding the bike back to Ohio, it wasn't washed, air low in tires, battery was low on charge and a recall wasn't completed, now being a service manager at a BMW car dealership I could not believe they would sell and deliver a bike with a recall not performed     

They aren't supposed to sell any vehicle with outstanding safety recalls.  What kind of backwoods operation did you buy the bike from?  I think if it were me, I'd make sure to send a letter to the dealer principle of that place, with a copy to H-D corporate.  I might also file a complaint with NHTSA as well.  There is absolutely no excuse for blowing off a simple safety recall, or delivering a new bike to the new owner in the condition you described.  Obviously this place doesn't believe in maintaining the batteries on bikes in inventory, so you can expect an early failure on that.  There is also no excuse for handing you the keys to the bike and sending you on your way with low tire pressure.  It would have taken them all of five minutes to check and inflate the tires to the proper levels.

Share the name of this place so others can avoid them.

JMHO - Jerry

[Fired00d]

They aren't supposed to sell any vehicle with outstanding safety recalls.  What kind of backwoods operation did you buy the bike from?  I think if it were me, I'd make sure to send a letter to the dealer principle of that place, with a copy to H-D corporate.  I might also file a complaint with NHTSA as well.  There is absolutely no excuse for blowing off a simple safety recall, or delivering a new bike to the new owner in the condition you described.  Obviously this place doesn't believe in maintaining the batteries on bikes in inventory, so you can expect an early failure on that.  There is also no excuse for handing you the keys to the bike and sending you on your way with low tire pressure.  It would have taken them all of five minutes to check and inflate the tires to the proper levels.

Share the name of this place so others can avoid them.

JMHO - Jerry

I bought my 2016 from Harley Davidson of Charlotte, flew down from Cleveland and road it home, I thought 525 miles was long, you will have to stop and get the 1000 mile service!

Ride Safe,
Fired00d
 

[iski]

They aren't supposed to sell any vehicle with outstanding safety recalls.  What kind of backwoods operation did you buy the bike from?  I think if it were me, I'd make sure to send a letter to the dealer principle of that place, with a copy to H-D corporate.  I might also file a complaint with NHTSA as well.  There is absolutely no excuse for blowing off a simple safety recall, or delivering a new bike to the new owner in the condition you described.  Obviously this place doesn't believe in maintaining the batteries on bikes in inventory, so you can expect an early failure on that.  There is also no excuse for handing you the keys to the bike and sending you on your way with low tire pressure.  It would have taken them all of five minutes to check and inflate the tires to the proper levels.

Share the name of this place so others can avoid them.

JMHO - Jerry

x3.  No excuse for any of that. 

[KGB]

As Fired00d showed it was Harley Davidson of Charlotte, seemed like nice enough people, checked out there reviews online, I guess you never know, I stopped in at South East Harley Davidson in Bedford Heights and was talking to a service advisor named Bob, I was so impressed with him, I almost offered him a job at the BMW dealership, he set me with an appointment to drop it off, when I did he did a full walk around with me to note any damage (which there was none) they had it completed in 2 days, picked it up and the advisor that was there then did another walk around with me, and everything was good. Its a shame I could not find what I wanted local, and is Harley of Charlotte worried about me buying again from them? I doubt it since the only reason I went there was because they had the product.

[fos41]

Wish there I were in Ohio would love a job at BMW and get back in to car bussiness again!

[KGB]

Wish there I were in Ohio would love a job at BMW and get back in to car bussiness again!

Are you crazy 

[Twolanerider]

Someone correct me if this is mistaken (too late and I'm too lazy to look it up right now) but I thought it was at least a violation of NHTSA admin rules if not actually illegal to sell a new vehicle with an outstanding safety recall pending.  Aren't new vehicles supposed to be held by their dealer if a safety recall is pending?

[iski]

New cars get a dealer hold until fixed if a safety related recall.  Used cars do not. Do not "recall" any information specific to MCs, would suppose guidelines are the same since the guidelines are for "motor vehicles".  10 year window for used cars.