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[WTF Chuck]

YOU  must first have a finger print from the bike on the USB stick
Then you have to have the Toolbox software installed on a PC
Then set up login and password on the Navextras site
then login and read directions then plug USB stick in PC and follow directions

[dm930]

YOU  must first have a finger print from the bike on the USB stick
Then you have to have the Toolbox software installed on a PC
Then set up login and password on the Navextras site
then login and read directions then plug USB stick in PC and follow directions

I used to consider myself fairly computer-savvy until you said fingerprint from the bike onto USB thumb drive?

[WTF Chuck]

Anyone that has not done this before should go to this page and read read and read again.

https://harley-davidson.naviextras.com/shop/portal/p2howto-guide?guide=Toolbox

[WTF Chuck]

Then if you want to do update you have to export from bike to a USB stick at least 8GB formatted fat 32 Called finger print

This has to be done FIRST

[CVO Aqua-Glider]

Hopefully it's easier than the last update we all had issues installing. I'll have to give it a shot after my trip to Arkansas.

[FLSTFI Dave]

I don't have the Nav Tool Box or know what it is exactly.  I also use a Mac if that affects anything...

I was not able to get last update to work with a mac.  Called HD and was told it does not support Mac and they have no plans to do so in the future.

Got my local dealer to do the map update for me.

[dm930]

I was not able to get last update to work with a mac.  Called HD and was told it does not support Mac and they have no plans to do so in the future.

Got my local dealer to do the map update for me.

May end up having to do this as well.  Don't own a PC and never will.  Love my Mac.

[WTF Chuck]

How to get a finger print from your bike video Thanks Mike

[dm930]

Looks simple enough.  Thanks.

[TNCarters]

Do you still have to correct the name of the download file prior to loading to bike?  I had to do that last time for the 2016 download.

[WTF Chuck]

No I did not

[68 XLCH]

Update to my Previous post
I finished the download and went out to bike turned on accessory waited for system
to boot plugged  in the usb stick it authenticated asked if i wanted to update hit ok and it loaded the new update of maps took about 50 mins make sure you have charger or tender on battery. Now shows NACVO-MY2017   

Also I did not lose any settings or routes that I had already loaded for next week. I will ride it tomorrow to double check everything but all looks GOOD

Thanks for the information.

I opened Naviextras and it opened a dialogue window telling me there was an update and to update the software before proceeding ( words to that affect ), i updated Navi and then we had storm so i lost my internet, sorry ass satellite internet in the boondocks.   Measured amount of bandwidth per month, so i will wait until tonight after midnight, for free zone, not added to my internet usage.

Sat internet is dreadfully slow so it may or may not be successful.  Took me 3 trys on my first update because of the slow connection downloading from the internet.

I never changed any names of files last time, just followed the procedure.

[OBB]

Mine is updating now.

 First time I tried, I plugged in the stick before turning the radio on using the accy mode. It was in authentication mode for about 10 minutes even though the radio booted and I got the "ok" screen. I canceled it, shut the radio down, restarted the radio, hit "ok" and then inserted the usb. Took less than 7 minutes this time to get to the "install" screen.

As Chuck mentioned earlier, Boot the radio and hit the OK BEFORE plugging in the USB stick and save yourself the headache.

[dm930]

Do they tell you what the update consists of anywhere?

[OBB]

Do they tell you what the update consists of anywhere?

On the map updates, I don't think so. On the firmware updates that cover the whole radio, yes.