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[dm930]

I could not get a finger print read...  Instructions say to go to Setup then scroll to System Information, then Navigation.  I couldn't get to System Info.  I was in accessory mode to save battery.  I suspect that should limit anything...?

[WTF Chuck]

MJB
 
There should be 3 files on the USB stick when your done down loading
swdl.iso

swdlLog.txt

synctool.TBver

Did you wait until the boom box was fully boot up before you plugged in the USB stick on the bike.

It will take 5 to 10 min to authenticate
what did the error say.

[mjb765]

MJB
 
There should be 3 files on the USB stick when your done down loading
swdl.iso

swdlLog.txt

synctool.TBver

Did you wait until the boom box was fully boot up before you plugged in the USB stick on the bike.

And a folder called NaviSync is on there also

and yes...it was booted

[dm930]

MJB
 
There should be 3 files on the USB stick when your done down loading
swdl.iso

swdlLog.txt

synctool.TBver

Did you wait until the boom box was fully boot up before you plugged in the USB stick on the bike.

No, I actually plugged it in before I turned the bike on.  Guess that was my mistake?

[mjb765]

No, I actually plugged it in before I turned the bike on.  Guess that was my mistake?

The accessory mode won't limit anything. That's all I use when updating. You don't want the headlight on for all that time while doing this.

[OBB]

No, I actually plugged it in before I turned the bike on.  Guess that was my mistake?

I did that yesterday also. Let it run for over 10 minutes before cancelling it. I rebooted the radio, let it come up and hit the Accept button, then plugged in the usb. Took roughly 8 minutes for it to ask if I wanted to update the maps that time.

[OBB]

The accessory mode won't limit anything. That's all I use when updating. You don't want the headlight on for all that time while doing this.

He was asking about plugging in the usb before booting the radio instead of plugging it in after he booted the radio in accessory mode.

[mjb765]

He was asking about plugging in the usb before booting the radio instead of plugging it in after he booted the radio in accessory mode.

Before that on Reply #45 he said  I was in accessory mode to save battery.  I suspect that should limit anything...?

[WTF Chuck]

DM

I don't think that it should even matter you should be able to get to the information tab even if the thumb drive is not plugged in I have not seen or heard of your problem.
I would try again with out usb plugged in first if u still can not get to information i would do a factory reset and try again.

[OBB]

Before that on Reply #45 he said  I was in accessory mode to save battery.  I suspect that should limit anything...?

gotcha. I was confused because of the quote of his that you quoted. If that makes any sense.  Hell, I'm tired and need to get a shower then off to bed. Leaving for MV in the morning via Augusta.

[WTF Chuck]

do you guys have 1 20 1 firmware on your bikes

[WTF Chuck]

They got me  confused now

[dm930]

You guys are all great for all the help.  Gotta get up for work, so will have another go when I'm fresh tomorrow.

[mjb765]

do you guys have 1 20 1 firmware on your bikes

Yes

[WTF Chuck]

MJB

u said when you had  the 3 files on the USB stick u got an error what did it say also i would look at the log file and see if it shows any errors