Oh yeah, the salesman told me he just put the tender on the day before. Said it was a little slow to start. Don't know how long they had the bike. I bought it two weeks ago.
This is the second time I've taken it back. Two weekends in a row.
You can get a good idea of how long the bike has been sitting by looking at the VIN label that I believe is applied to the left side of the steering head. It should show the month and year of production, along with the VIN and Gross Vehicle Weight Rating.
The tech was correct when he said H-D won't honor their warranty claim unless the battery doesn't test within specs. The problem with that is that they can make the battery pass the
minimum spec by fully charging it right before applying the load test, but it won't be anywhere near as good as a brand new battery should be. There's a big difference between
minimum specs and typical brand new battery performance. And it isn't H-D who should be responsible anyway, it is the dealer's responsibility to keep the batteries charged on bikes in inventory.
Depending on how long they let this battery sit discharged, you may get away with just getting it fully charged and then keeping it on a battery tender, but eventually the odds are you will wind up replacing the battery prematurely. Typically that will occur after the warranty has expired, and the dealership will forget all about how they caused the problem when you ask them to pay for the new $100+ battery 2.5 years from now. So if you want to make an issue about this, the time to do it is now. If the salesman and service department don't give you satisfaction, go over their heads to the general manager or dealer. If they can't spend less than $100 (their cost on a new battery) to keep a CVO customer happy, they don't deserve your business.
Jerry
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Topic: Battery not holding charge (Read 9160 times)