My 2011 Softail has a noise in 5th gear, light load, that sounds like shaking a can of marbles. I can get it in any gear, but much worse in 5th. I had it test ridden by the dealer service manager and he said he heard it in 5th only and it is "normal". They have a memo from HD. I guess my prevoius two 6 speeds that didn't do it were not normal.
Anyway, does anyone know about this Memo ?
Thanks.
If he has such a memo, tell him to show it to you. It's quite possible that even if such a memo exists, it doesn't apply to your model and year.
The early Cruise Drive transmissions had noisy 5th gears because the trans used helical (quieter) gears for 2nd, 3rd, 4th, and 6th, but the old straight cut spur gears (noisier) for 1st and 5th. I was under the impression they changed 5th to a helical gear to eliminate that noise complaint several years ago.
Edit: I went back and verified that the change to fifth gear was made for the 2010 model year on all Big Twin transmissions, per Harley tech info. So once again, ask him to haul out that "memo", it is probably the one that Harley put out a couple years before that change was made. While it may have been normal in 2007-2009, the game changed in 2010 and that old memo doesn't apply.
Jerry