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[HarleyStud]

Took my bike ('12 C.V.O. Ultra Classic) in for miss last tue to dealership and got a call wen from the service manager He said the mechanic took it on a test ride (@ 55mph) & was involved in an accident.  The oncoming car pulled in front of him. He was able to walk away but my bike is probably totalled the dealership is treating me right so far,  they gave me a loaner bike ('14 limited ultra) but I'm thinking I'll get screwed in the end. I've put fulsack exhaust on supertuner, dyno turned when new & 2 new tires & daymaker headlights put on by the same dealership two weeks ago. I don't like the new C.V.O. colors as that's why I decided to put $ in this one. My question I want my bike or one just like it with all the same options & color,  will I get over book value for the parts & labor to make a replacement bike the same as my old one???

[mark]

What would it take to make you happy?  You'll get the insurance settlement from the "at fault" driver, so what would you want the dealership to do in addition?  Great deal on a 2015?  Some sort of monetary settlement to make up the difference between what you had invested in the bike and the payout from the insurance company?  Others than these two, I can't come up with anything else.

BTW, I'd opt for a new bike.

[Jswerve]

Man that sucks!

[grc]

You need to look at the insurance laws in your state to know how to proceed.  If you are in a no-fault state, it could get dicey.  If you are in a traditional state, and the driver of the car has insurance (not a given around my area, with all the illegals on the road), you may be in need of an attorney to fight with that persons insurance company if you expect book retail or better.  Most insurance companies will try their best to lowball you.  And if the other party was definitely at fault and there is a police report stating that, you may have no recourse at all against the dealership.  After all, you took the bike to them to diagnose and fix a problem, and a test ride is part of that process.  If the tech wasn't negligent and was just a victim of another driver's illegal action, I'm not sure what you can legally expect of the dealership.

In other words, it isn't just a simple answer.  You need to protect your interests, and don't sign anything until you do all your homework.

Jerry

[WTF Chuck]

What color was your 12 C.V.O. Ultra Classic

[jpswino]

I would first make sure you get a payoff of the old bike. Then calculate the difference between payoff and blue book. Make sure the surplus comes your way in the form of a down payment towards a new bike. Then either insist dealer provide same upgrades you had on old bike or a comparable amount in dollars either added to the down or in cash which could be perceived as more demanding. Beyond that may be perceived as greedy and make the entire settlement more difficult. Go for fair and what may be possible for ease and best results. Any wasted time and aggravation will not be worth it. Never trip over dollars to save pennies.
Just my $0.02

[TXGator]

That's terrible...  Hope it works out for you.  Glad the tech was okay..

[2 ROSE]

Damn...that sucks. Ditto, the good news the tech is ok. If it was me I would rather my bike involved in an accident be totaled instead of trying to have it repaired...you can start over with a clean canvas. Those new road glides are nice as is the rushmore revisions. You may be happier in the end.

[CVODON]

No-Fault applies to med pay and threshold at which point you have additional rites, Nothing to do with Property Damage (Bike/Car/Truck). Common misconception.

[East Coast]

Sorry to hear this, glad the tech walked away and hopefully doesnt have any further injury. If you really like that year/color maybe the dealer can find you a used one for a great price or look for one on your own. As mentioned you may like the Rushmore changes and enjoy riding a new bike?

Getting reimbursed for extras is always a crap shoot as to how much you'll get back. You did have work done that day and or recently and have a legitimite expectation for compensation for the work/parts, getting it may be another story. Are you friendly with your insurance rep? I would lean on them a bit to assit and guide you through this process if your comfortable with them.

Keep us posted.

[CVCVORG]

Ditto on using your insurance rep for input and expectations.  Of course that sits on how much you trust them versus an attorney.

Great that dealership gave you a new bike to ride in between.

Check out Chopperexchange.com to locate your model and year for a used bike.

[FLH91]

depending on what happens with the dealer,  you may want to at least talk with a lawyer to see what your options may be….

[HarleyStud]

Update;  got a call this morning from head G/manager asking if I'd be interested in "a smokin deal on a '14 limited? " my answer "no" once you own a C.V.O. it's hard to go backwards.  So I stopped in later this afternoon and talked in person he asked if a '14 C.V.O. would make me happy or a '15 C.V.O.   whatever it takes to keep me happy. I'm very pleased so far.....I'll keep ya posted on the outcome. ........

[mark]

Update;  got a call this morning from head G/manager asking if I'd be interested in "a smokin deal on a '14 limited? " my answer "no" once you own a C.V.O. it's hard to go backwards.  So I stopped in later this afternoon and talked in person he asked if a '14 C.V.O. would make me happy or a '15 C.V.O.   whatever it takes to keep me happy. I'm very pleased so far.....I'll keep ya posted on the outcome. ........

Not sure if a 14 Rushmore Ultra Ltd is going backwards.  Just this week two riding buddies traded their CVO tourers (2009 CVO Ultra and a 2011 CVO RG) on 2015 SGs.  The '11 started having mechanical problems and both were concerned with the documented issues with the 110.  The buddy with the CVO RG probably had about 10-15k in upgrades.

[King2013]

Not sure if a 14 Rushmore Ultra Ltd is going backwards.  Just this week two riding buddies traded their CVO tourers (2009 CVO Ultra and a 2011 CVO RG) on 2015 SGs.  The '11 started having mechanical problems and both were concerned with the documented issues with the 110.  The buddy with the CVO RG probably had about 10-15k in upgrades.

Just traded my 13 cvo road King in for a limited, worth ever bit of it.
I didn't care for the rattling valve train which started at only 150 miles and was even louder at 1200 miles when I traded it in or compensator replacement program. I was very concerned about warranty issues with all the things that I was told were considered normal. Warranty was set to expire in June this year.

I noticed a front end wobble a week after getting the limited, I took it in on a busy Saturday. When I asked the tech if he felt the wobble the tech said "yes I felt it and that's not right. I'll fix it right up sir." I was shocked and about crapped myself.
He then proceeded to fix it, and he did fix it. I guess that wasn't normal for the first time. Either way I'm a happy camper, I just wish I would've done it sooner. Now I have to wait an extremely long winter to get some miles on her.
Best of luck in whatever you decide.