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Author Topic: Disappointing Rineharts  (Read 12371 times)

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Eqcons

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Re: Disappointing Rineharts
« Reply #120 on: September 29, 2006, 05:46:12 AM »

Quote
After 2 hours of tweak here tweak there .... There is very little clearance in several areas .....

The other problem you may have is that after all your hard work tweaking to get the clearances as good as you can, every time you ride a while, when you stop, the clearances have disappeared again....

Jim
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Unbalanced

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Re: Disappointing Rineharts
« Reply #121 on: October 02, 2006, 04:04:04 PM »

Guys,

For those with issues please ask to speak to Karen at ext 108.  She is super nice and easy to deal with a real down to earth type of person.   I have had Extensive conversations with her over the old original and first 2 fixes rear cylinder problems.   There hasn't been an incident that she hasnt come through for me or my friends or others I have sent to her.   I would recommend though to deal with her and give her the benefit of the doubt that she is there to HELP you and I bet you will find it a pleasuarble event even though it is a warranty issue to begin with.

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Eqcons

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Re: Disappointing Rineharts
« Reply #122 on: October 02, 2006, 04:40:25 PM »

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Guys,

For those with issues please ask to speak to Karen at ext 108.  She is super nice and easy to deal with a real down to earth type of person.   I have had Extensive conversations with her over the old original and first 2 fixes rear cylinder problems.   There hasn't been an incident that she hasnt come through for me or my friends or others I have sent to her.   I would recommend though to deal with her and give her the benefit of the doubt that she is there to HELP you and I bet you will find it a pleasuarble event even though it is a warranty issue to begin with.


Seconded. You could not find a nicer, more helpful person to deal with.  But all her helpfullness can't make up for the shortcomings in the product....  :-/

Jim
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spydglide

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Re: Disappointing Rineharts
« Reply #123 on: October 02, 2006, 05:19:41 PM »

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Seconded. You could not find a nicer, more helpful person to deal with.  But all her helpfullness can't make up for the shortcomings in the product....  :-/

Jim
Hey Jim, it goes a long way in my book and is much better than the alternative......ie: excuses, delays, un-helpful, nasty attitudes, etc., etc.   I'd much rather have someone trying to make things right than having the all-too-common attitude of 'take the money and run'.  True, any problem with a product results in aggrevation, but I truly appreciate someone trying to make things right.  jmho.  :) spyder
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Eqcons

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Re: Disappointing Rineharts
« Reply #124 on: October 02, 2006, 05:24:23 PM »

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Hey Jim, it goes a long way in my book and is much better than the alternative......ie: excuses, delays, un-helpful, nasty attitudes, etc., etc.   I'd much rather have someone trying to make things right than having the all-too-common attitude of 'take the money and run'.  True, any problem with a product results in aggrevation, but I truly appreciate someone trying to make things right.  jmho.  :) spyder

Fully agree, Spyd - but the faults can't be made right with the same replacement parts; these are design flaws in the main. So yes, they look good, but I won't be having them again - just not for me.

Jim
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spydglide

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Re: Disappointing Rineharts
« Reply #125 on: October 17, 2006, 02:50:41 PM »

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Guys,

For those with issues please ask to speak to Karen at[highlight] ext 108. [/highlight] She is super nice and easy to deal with a real down to earth type of person.   I have had Extensive conversations with her over the old original and first 2 fixes rear cylinder problems.   There hasn't been an incident that she hasnt come through for me or my friends or others I have sent to her.   I would recommend though to deal with her and give her the benefit of the doubt that she is there to HELP you and I bet you will find it a pleasuarble event even though it is a warranty issue to begin with.

Just cracked another rear pipe on my Bub Reinharts on the way back from MV.  Not a good time, either, as I was getting ready to head down to Daytona for Biketoberfest.  Called Karen at this number mentioned above and it's no longer a valid extension according to the mailbox.  Karen is on vacation and I can't seem to reach her assistant (yet).  My question to those of you with the 'new, improved' fix for the rear pipe problem is:  does it remedy the problem of the pipe cracking at the mounting tab that hooks to the starter bracket?  I love these pipes but the hassle is on-going.  :( thanks, spyder
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110tHunDer

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Re: Disappointing Rineharts
« Reply #126 on: October 17, 2006, 07:33:59 PM »

 
Spyder, that blows!  I hope this didn't cause you to miss your trip.  Did you take the "SpyderMobile" instead???

1,300 miles and no cracks (yet) on mine. :D ;) :)

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Re: Disappointing Rineharts
« Reply #127 on: October 17, 2006, 08:14:54 PM »

I have an extra rear header pipe if anyone needs one.
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spydglide

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Re: Disappointing Rineharts
« Reply #128 on: October 17, 2006, 11:17:43 PM »

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Spyder, that blows!  I hope this didn't cause you to miss your trip.  Did you take the "SpyderMobile" instead???

1,300 miles and no cracks (yet) on mine. :D ;) :)

I know, I know.......but, I talked w/ Bub Enterprises warrenty dept. today (Karen is on vacation, but her assistant is gonna send me a new replacement pipe with the new saddle bracket instead of the welded on tab) but I won't be able to get it fixed in time to take the SEEG to Florida......means the ole softtail (SpyderMobile) will be on the road south Thursday.  Doesn't cruise as fast, but is a lot cooler in the warmer climes and heavy traffic down in Daytona.  8-) spyder
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Re: Disappointing Rineharts
« Reply #129 on: October 18, 2006, 09:58:55 AM »

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I know, I know.......but, I talked w/ Bub Enterprises warrenty dept. today (Karen is on vacation, but her assistant is gonna send me a new replacement pipe with the new saddle bracket instead of the welded on tab) but I won't be able to get it fixed in time to take the SEEG to Florida......means the ole softtail (SpyderMobile) will be on the road south Thursday.  Doesn't cruise as fast, but is a lot cooler in the warmer climes and heavy traffic down in Daytona.  8-) spyder

Spydy....glad to hear that you're getting taken care of with the new style bracket...too bad the SEEG won't make the trip to Daytona, but the temps around here have moderated again, so the softail should be a nice ride down to that sunny southern weather...tell Spider, Jorge and the rest of the crew I said hello, and you be safe!!

All those Rhineharts in MV made me want a set myself, but that will have to wait a little while...
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Re: Disappointing Rineharts
« Reply #130 on: October 18, 2006, 10:21:36 AM »

Quote
I know, I know.......but, I talked w/ Bub Enterprises warrenty dept. today (Karen is on vacation, but her assistant is gonna send me a new replacement pipe with the new saddle bracket instead of the welded on tab) but I won't be able to get it fixed in time to take the SEEG to Florida......means the ole softtail (SpyderMobile) will be on the road south Thursday.  Doesn't cruise as fast, but is a lot cooler in the warmer climes and heavy traffic down in Daytona.  8-) spyder
Spyder,
Glad they are taking care of you. Shame you will not be able to ride the B/B down, but the SpyderMobile will be just fine, and like you said probably be better off in the warmer climate. Have a great time down there and bring some of that warm weather back up w/you. :)

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spydglide

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Re: Disappointing Rineharts
« Reply #131 on: October 18, 2006, 11:04:42 AM »

thanks Guys, if I can ever get the 'honey-dos' taken care of I might get outta here.  Of course, monitoring this addictive web-site doesn't help either.  har!  [smiley=huepfenlol2.gif] spyder
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Re: Disappointing Rineharts
« Reply #132 on: October 19, 2006, 10:48:06 PM »

Mine cracked on my 06 last year, and chrome problems too! Never again for me on this new bike!
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