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Author Topic: Talk to your dealer about this new service bulit. on tires  (Read 6365 times)

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deaf1

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Talk to your dealer about this new service bulit. on tires
« on: October 30, 2009, 07:39:01 PM »

Been thru the fiasco with the 407s cupping... Put a new one on in TN,  and when I got home (500 miles)  it was already cupping!

My dealer said he was told by HD Tech Service there would be a new procedure for warranty on the 407 coming VERY soon...  They already replaced my 407 w/ a 408,  but I want my $$$ back for the 407 in TN


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MKW

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #1 on: October 31, 2009, 03:28:51 PM »

Been thru the fiasco with the 407s cupping... Put a new one on in TN,  and when I got home (500 miles)  it was already cupping!

My dealer said he was told by HD Tech Service there would be a new procedure for warranty on the 407 coming VERY soon...  They already replaced my 407 w/ a 408,  but I want my $$$ back for the 407 in TN


The "new procedure for warranty" could mean anything.  My guess is that the moto co and Dunlop will switch the 407 for the 408's or some other series.  Geez, I'm afraid to take my San Antonio to Vegas trip in April  :nervous:
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JerseyT

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #2 on: October 31, 2009, 07:57:38 PM »

MKW,  keep in mind that this cupping problem only  seems to effect some 407's.  I've got 7,400 miles on my front tire and it still looks and rides like brand new.
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OhioDave

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #3 on: October 31, 2009, 10:54:37 PM »

Mine was fine at 7500 miles, at 10,000 it is badly cupped, my dealer is either playing dumb, playing me, or maybe they are just dumb. Either way it looks like a call will have to be made to the Motor Company.

If there is any documentaion to share on this "new proceudre" it would be appreciated.

-dave
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deaf1

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #4 on: October 31, 2009, 10:58:39 PM »

Have your dealer call Tech Services...  All the dealers were told the bulletin is coming soon,  they just dont know the details yet
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ak

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #5 on: October 31, 2009, 11:03:00 PM »

 anyone have rear tire replaced due to cupping? I had my front tire replaced for free 5500 miles on tire--AK
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artcarp121

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #6 on: November 01, 2009, 11:55:23 AM »

anyone have rear tire replaced due to cupping? I had my front tire replaced for free 5500 miles on tire--AK


I had a factory rep look at my rear tire last week for cupping, vibration, and noise. His conclusion was that there was NOTHING wrong with the tire. They replaced my front tire, that was wearing exactly like the back, at 11000 miles and that cut my vibration and noise in half.  I have 11600 miles on the rear tire with 5/32 of tread left. I've called MOCO customer service and Dunlop customer service, neither were any help on the rear tire. :nixweiss: :nixweiss:
 
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Berk

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #7 on: November 02, 2009, 08:57:33 PM »

MKW,  keep in mind that this cupping problem only  seems to effect some 407's.  I've got 7,400 miles on my front tire and it still looks and rides like brand new.

Mine loocked good at 7000 mile to but at 10500 was cupping badly
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ak

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #8 on: November 02, 2009, 09:01:28 PM »



I had a factory rep look at my rear tire last week for cupping, vibration, and noise. His conclusion was that there was NOTHING wrong with the tire. They replaced my front tire, that was wearing exactly like the back, at 11000 miles and that cut my vibration and noise in half.  I have 11600 miles on the rear tire with 5/32 of tread left. I've called MOCO customer service and Dunlop customer service, neither were any help on the rear tire. :nixweiss: :nixweiss:
 
  That,s kinda the  story i got Thanks I,ve only got 6500 miles on mine i will revisit the rear tire question in another ik miles
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OhioDave

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #9 on: November 05, 2009, 08:32:47 PM »

Check this out, it looks like relief is coming !
http://www.box.net/shared/lxlymxvuz2
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SBB

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #10 on: November 05, 2009, 08:43:41 PM »



Non-USA
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Re: Talk to your dealer about this new service bulit. on tires
« Reply #11 on: November 05, 2009, 08:49:31 PM »

Not so sure...

Reimbursement for Prior Tire Replacement-U.S. Market Only
A customer that has already paid for a replacement of one of the four tires listed in Table 1. may qualify for a dealer credit. To qualify for the credit, a repair order (R.O.) from an authorized Harley-Davidson dealer that includes the criteria described on the attached reimbursement form must be submitted. If the customer had the tire replaced at an authorized Harley-Davidson dealership that is different than the dealer submitting the reimbursement form, the customer is responsible for providing a copy of the customer paid repair order from the servicing dealer. Complete the included Customer Reimbursement request form and fax with a copy of the R.O. to (414) 343-8358. (U.S. Market Only)


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Fired00d

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #12 on: November 05, 2009, 08:52:23 PM »


Non-USA
I think you are seeing this..

Reason for Revision
This bulletin was revised to update non-U.S. market procedures.


But I interpret that as meaning they are now including non-U.S. market procedures. :nixweiss:

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SBB

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #13 on: November 05, 2009, 08:56:30 PM »

I think you are seeing this..

Reason for Revision
This bulletin was revised to update non-U.S. market procedures.


But I interpret that as meaning they are now including non-U.S. market procedures. :nixweiss:

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Fired00d
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Just like the MOCO, clear as a bell HUH?
Read all of it, it does address US made bikes saying that US bikes will get a letter. (and that letter is included)
What I saw that applies to me is a reimbursement opportunity.

SBB
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Fired00d

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Re: Talk to your dealer about this new service bulit. on tires
« Reply #14 on: November 05, 2009, 09:05:19 PM »

Just like the MOCO, clear as a bell HUH?
Read all of it, it does address US made bikes saying that US bikes will get a letter. (and that letter is included)
What I saw that applies to me is a reimbursement opportunity.

SBB
Just like the code books I have to deal with on a daily basis.... they taught us always always read the entire thing and look for "exceptions". ;D ;D

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