Terry, would sending my forks to them and installing here work out OK? It doesn't sound like they did much "on" the bike adjustment, their time was in the install on the bench. Is that correct?
Rog, in response to how their time is spent you're correct (pretty much).
Goldwings for them are a virtuoso performance. Nose is stripped clean in 15 minutes. All their system is a much simpler install as that's the big part of their market. It's what they've built systems for. Chuck and I watched them start a Goldwing at 2:30 and have it done just before 5:00 on the same day they started mine at 9:00 AM and finished at 6:15.
It's just a lot more of a "one-off" job for them doing this inside Harley legs. And they see so few they don't have the speed down like they do for other bikes. They also know they have to be more careful around our painted sheet metal fenders and other parts than they do something like the Goldwing plastic fender halves that you just about can't scratch.
So, yes, send them your parts. They're shop is very clean and very efficient. They spend almost as much time making sure your parts are cleaned and prepped before and during the work as they do any actualy machining and assembly work. Visiting the shop was a surprisingly worthwhile experience. But if someone can take your legs in and out visiting the shop is by no means a requirement.