You need to start with the basics. When your actual fuel gauge drops to the last dot, if you pull over and fill the tank how much does it take and thus how much fuel was actually left in the tank. You'll need to read your manual for a definition of what one dot on the gauge means to determine how much fuel, if any, should be remaining when it shows one dot. I don't know that figure off the top of my head. Once you know how much fuel is actually remaining in the tank when the gauge drops from two to one dot, you have information you can use to check the "miles to empty" reading. Let's say the tank holds exactly six gallons when full, and there is one gallon when the gauge goes to one dot. As soon as the gauge drops to one dot, check the miles to empty readout. Let's say it shows forty miles to empty. If your bike has been averaging forty miles per gallon, and you have one gallon remaining, I'd say the MTE readout is pretty damned accurate. Btw, usually those things are set to be slightly pessimistic, to allow for a small reserve when people try to push it too far.
Until you know exactly how much fuel is actually remaining in the tank, what your mileage is, and compare that to the MTE readout, you're shooting blanks. A decent shop could easily figure this out, but unfortunately most Harley shops seem to know diddly about the fuel gauges or the MTE and they just blow people off. The same technology is very accurate on automobiles these days, so just because it's a Harley doesn't mean it's OK for the dealer or the manufacturer to blow you off. Ignorance and laziness aren't acceptable excuses.
Jerry