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Author Topic: Sirius who knows  (Read 2921 times)

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SOCAL296

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Sirius who knows
« on: September 22, 2018, 03:43:24 PM »

I now have a 19 CVO Limited. Went to register with Sirius thinking I get a free 90 day on it
Sirius operator said no. Can anyone verify
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Re: Sirius who knows
« Reply #1 on: September 22, 2018, 05:25:29 PM »

I now have a 19 CVO Limited. Went to register with Sirius thinking I get a free 90 day on it
Sirius operator said no. Can anyone verify

Looks like you do, this is off the Owners on the Harley Davidson website.


I would call Sirius back and hope you get a different operator and give the m your ESN number and tell them you want to activate it
« Last Edit: September 22, 2018, 05:28:45 PM by Serdvd6 »
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NH Bulldog

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Re: Sirius who knows
« Reply #2 on: September 22, 2018, 10:07:13 PM »

There is a special number to call for CVO.  I called and gave them my radio ID and okay, all set.  Just had to give them my email address.  When trial expires, they email you an offer to extend another 6 months for $2.00, otherwise it goes silent.
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Re: Sirius who knows
« Reply #3 on: September 24, 2018, 06:36:38 AM »

2019 CVO Limited.  SiriusXM tried to tell me the trial was only for audio.  After three calls to them and speaking to three different supervisors, I finally got one that knew how to handle it.  See the Boom Box manual for the Trial Subscription info.  Its under Audio-Satellite Radio-Trial Subscription.
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ultrafxr

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Re: Sirius who knows
« Reply #4 on: September 24, 2018, 08:20:13 AM »

I added the SiriusXM module myself and even got the three month trial. Seems they’re s but like the moco and claim ignorance of known facts.


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Re: Sirius who knows
« Reply #5 on: September 24, 2018, 06:24:21 PM »

I now have a 19 CVO Limited. Went to register with Sirius thinking I get a free 90 day on it
Sirius operator said no. Can anyone verify
They are wrong. I got it free for 9o days includes weather and traffic. Try calling again. You were talking to someone that didn’t know what they were talking about


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Critical

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Re: Sirius who knows
« Reply #6 on: February 06, 2019, 06:34:45 PM »

I just encountered the same issue.  Sirius had no idea what I was talking about.  I read them the excerpt from the post above and they miraculously figured out a way to make it happen.  Only took three calls, the last of which lasted 35 minutes.
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Glenncarp

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Re: Sirius who knows
« Reply #7 on: February 06, 2019, 08:13:06 PM »

I just encountered the same issue.  Sirius had no idea what I was talking about.  I read them the excerpt from the post above and they miraculously figured out a way to make it happen.  Only took three calls, the last of which lasted 35 minutes.

I have been a Sirius user for 20 years (Since Howard Stern moved to it) . There are a few intricacies. Firstly, no knock against outsourcing, but that is all you get when you call, English is not their first language and a lot is lost in translation. Call again and you may get someone who is better at understanding. Secondly, don't EVER pay for the subscription when your ends, let it run out for a week or two. I am now listening to the premium package in my GMC for $125 for the year, they originally offered $99 a month. The satellite is circling the earth either way, they would rather get something from you to pay for the rotation around the earth!!!!  Good luck, as all have stated already, you should/will get it. Side note: the sound it soooo much better that listening to an IPOD, louder, clearer, way less distortion.
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bigchuck

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Re: Sirius who knows
« Reply #8 on: February 06, 2019, 09:54:58 PM »

Last I knew even if you bought a vehicle used that had SiriusXm built in as the new owner you received a free trial. Call them back. They want you as a customer.
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Re: Sirius who knows
« Reply #9 on: February 06, 2019, 10:26:46 PM »

Whether is a Harley or a Cadillac, a good dealer takes care of that for you. Mine have always had the free trail in effect when I picked them up. I never asked them to, they just did it. Had XM since summer '04 and you must call for re-up, do not let them "auto" renew you. The charges go thru the roof when they do that.
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bigchuck

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Re: Sirius who knows
« Reply #10 on: February 06, 2019, 10:58:00 PM »

Whether is a Harley or a Cadillac, a good dealer takes care of that for you. Mine have always had the free trail in effect when I picked them up. I never asked them to, they just did it. Had XM since summer '04 and you must call for re-up, do not let them "auto" renew you. The charges go thru the roof when they do that.


I didn't want mine activated by dealer. I bought my bike late in the year and didn't want to use up my free trial while my bike was setting in the garage over the winter. I waited and activated in the spring.
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Re: Sirius who knows
« Reply #11 on: February 06, 2019, 11:27:53 PM »

its a race for worst customer service on the planet-Sirius or DirecTV
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Alan

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Re: Sirius who knows
« Reply #12 on: February 07, 2019, 08:10:05 AM »

its a race for worst customer service on the planet-Sirius or DirecTV


The field is much more crowded than that Alan.  I would add Harley, Comcast, and AT&T for starters.  True customer service is a rare bird these days, no matter what any of them say in their advertising.

Jerry
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smkymtnboy

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Re: Sirius who knows
« Reply #13 on: February 07, 2019, 09:03:17 AM »

Whether is a Harley or a Cadillac, a good dealer takes care of that for you. Mine have always had the free trail in effect when I picked them up. I never asked them to, they just did it. Had XM since summer '04 and you must call for re-up, do not let them "auto" renew you. The charges go thru the roof when they do that.
exactly!
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smkymtnboy

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Re: Sirius who knows
« Reply #14 on: February 07, 2019, 09:04:07 AM »

its a race for worst customer service on the planet-Sirius or DirecTV
sirius gets my vote!
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