Yes the lack of intimate product knowledge throughout the staff and attitude to boot. Starting to beat a dead horse but the taste is still in my mouth.
Guess it's only a issue to those of us that have enjoyed the past. Those that started riding Harleys within the last 10 to 15 years have only known the big fancy car dealership like stores. Designed to be family friendly and upscale. Harley wants clean cut professionals to feel comfortable walking into a Harley dealership. More interested in a status symbol than riding.
At the same time, dealership owners went from true enthusiast that rode, joined customers on rides to auto dealership chains.
Sorry, I'm getting back in the weeds. I will say this, without Harleys past, Harleys hard core supporters, clubs, you would not have Harley today. Harley is to a large degree living off it's past, off it's image.
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