Steve, as a long time F/S customer I'd like to see you begin offering the Super Tuner in addition to the M/T and let the customers decide which is better for them. M/T has a great product which I've purchased from you for 3 previous bikes. The problem for many riders like myself is that so few shops in Canada or the US are capable of using anything but SE tuners. And for those of us who are somewhat computer challenged that means tuning beyond your M/T map is out of the question.
Jerry
Hi Jerry
As a distributor for TTS, I sell to countless franchised Harley dealers who tune with TTS, SEST, Power Commander Ect. Harley does not require franchised dealers
to operate dynos in their service department, its their choice. And for the ones that do operate dynos, Harley certainly has no control over the software loaded into the techs PC that's tuning the bikes. What the dealer is really saying, is that they only sell SEST, the Harley product. If they say Harley doesn't allow them to tune with another software in the dyno room that they chose to install, well that's an example of salesmanship at its worst. I'm always open to using any competitive product my customers need or request. In competent hands the SE product can tune a bike. But its not product I can purchase under my business name thanks to Harley's dealer protection plan. Maybe I can get one or two off the internet at 20% discount if I'm lucky. Profit? Its just not there. Currently the TTS product is available to everyone and still the best from a tuners standpoint. Even if I could offer SEST and fuel maps allowing you to curcumvent the dealer and his dyno, whats the advantage over TTS at this point?
I appreciate your suggestions!
Steve George
Fullsac Performance