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[Boatman]

The Dealer Location Update file is new as well, so I wanted to offer one additional point regarding loading, as it is slightly different than v1.20.2:

- Download from H-D site
- Unzip the zip file: Harley_POI_Maps
- Open the folder: Harley_POI_Maps
- Copy BOTH the nng folder and swdl disc image file to your USB drive (in v1.20.2 we used the navisync folder)
- Load into your Infortainment system the same as the system update

Hint: If your Infotainment screen gets stuck on "Authenticating" when installing the Dealer Location Update, something has gone awry. Grab a(nother) beer and start over. Good luck!

Thanks for this helpful tip in loading both files when doing the dealer download.     

[ultrafxr]

Did the 1.20.3 and dealer database update this morning with no problem.  Let's hope they perform as indicated with no glitches.   

[Road Dad]

Thank you. Very helpful. I struggled with the dealer update until I read your post.

 

I've seen several questions about what v1.20.3 includes. Just to recap, here are the change logs for both v1.20.2 and v1.20.3 (which primarily fixed the bug problems in v1.20.2), all of which should be included in this latest release. I rode for ~200 miles today using the newest release and did not see any problems, but have not attempted to test all of the new features. That said, we've not seen a clean upgrade release in a while (if ever), so be on the lookout for some undocumented "features".

Boom! Box 6.5GT
Date Released: 10/17/2016
Version: 1.20.2
Change Log:
Improvements
· Support for quarterly dealer database updates and database version screen.
· Switch to call screen when call initiated from phone.
· Headset sidetones added for CB.
· Prompt user to transfer active call to device at key off.
· Default zoom level set for Maneuvers.

Added Features
· Siri functionality has been added. Hold Voice Recognition button for 5 seconds to activate.
· Added media browsing over Bluetooth for iPhone.
· New feature to allow searching for another address while still having an active route.

Fixes
· Allow Nav and Dealer USB update prior to Navigation Loading.
· Post Code entry for HDI and ROW radios has been re-enabled.
· Media pause after fast forward.
· Activation code issue when USB drive is removed and reinserted.
· Navigation data fields no longer overlap next turn during recalculation.
· Japan radio shows Setup button twice.
· Weather map zoom level persistence.
· Passenger Intercom volume shows “off” when driver adjusts.
· Prevent import of Nav destinations with incomplete data.
· Media remains paused after multiple rapid prompts.
· Roadway icons overlap in traffic list.
· Improved indexing time for USB devices with large numbers of media files.
· Bluetooth connection persistence.
· Performance and stability enhancements.

Boom! Box 6.5GT CVO
Date Released: 01/17/2017
Version: 1.20.3
Change Log:
Fixes
• Radio stuck in OFF mode on start up in certain instances.
• Radio goes to OFF mode when is USB removed during start
up in certain instances.
• Various fixes for blank or frozen screen issues during
operation in certain instances.
• Various bug fixes (I assume this is a loose reference to v1.20.2 bug fixes).

The Dealer Location Update file is new as well, so I wanted to offer one additional point regarding loading, as it is slightly different than v1.20.2:

- Download from H-D site
- Unzip the zip file: Harley_POI_Maps
- Open the folder: Harley_POI_Maps
- Copy BOTH the nng folder and swdl disc image file to your USB drive (in v1.20.2 we used the navisync folder)
- Load into your Infortainment system the same as the system update

Hint: If your Infotainment screen gets stuck on "Authenticating" when installing the Dealer Location Update, something has gone awry. Grab a(nother) beer and start over. Good luck!

[SDCVO]

this update working ok for all that have installed? Bike at shop now and I was going to have them do tomorrow

[RoadTrip]

Yep. Only 300 miles on the new update, but,seems to work.

[FLSTFI Dave]

You sure you reformatted the USB using the FAT format? That is the frequent problem when doing it with a Mac cuz it defaults to a different format.

Yes, the USB is formatted FAT.  I had to do that for it to load the software update, which was successful.  I just will not load the Dealer Location update.

Have been reading on another forum and it seems no one on that site has got it to update with a MAC. 

[RoadTrip]

I don't have a Mac to test, but have heard of those challenges. It does appear the Dealer Location Update is a NaviExtras product because it tries to reload it when I have been attempting to update my map. I didn't notice whether the NaviExtras site indicates it must be a Windows-based machine, but will check it out on my next attempt.

[FLSTFI Dave]

I don't have a Mac to test, but have heard of those challenges. It does appear the Dealer Location Update is a NaviExtras product because it tries to reload it when I have been attempting to update my map. I didn't notice whether the NaviExtras site indicates it must be a Windows-based machine, but will check it out on my next attempt.

NaviExtras does not support MAC.  When they do map updates, I have to have my dealer do it because of that.  The software can be done on windows for the head unit.  Looks like because the dealer Location update is a NaviExtra product it will not work on with a MAC.

[RoadTrip]

NaviExtras does not support MAC.  When they do map updates, I have to have my dealer do it because of that.  The software can be done on windows for the head unit.  Looks like because the dealer Location update is a NaviExtra product it will not work on with a MAC.

If you'd like to experiment, send me your email via PM and I'll send you the file. Would be interesting to determine where the incompatibility exists.

[dm930]

Hopefully, this will fix the issues with the older release that was pulled shortly after.

http://www.harley-davidson.com/content/h-d/en_US/home/owners/infotainment/software-downloads.html

 

[CVODON]

Installed dealer and Info update this morning, no problems but this was mainly due to the help from others on this site. I would never have figured out the dealer download and the need to open and copy both folders if not for posting on here.
Thanks again.

[Winhawk]

Installed the update 1.20.3.  Seemed that there were no problems.  Now, sometimes when I start the bike the infotainment system goes to an FM station as opposed to playing the iPod even though the iPod was playing when the bike was shut down.

[Chief2505]

Probably a silly question but is this update a part of the warranty for a bike still under warranty or is this considered maintenance and the owners responsibility?

Just thinking if it is warranty I will not mess with it and just let the dealer take care of it.

[KGB]

I doubt that its covered under the warranty, I would think most dealers would update it for you at no charge if you purchased or service your bike with them, but if your not computer savvy, get your next door neighbor kid and have him do it 

[CVODON]

Has absolutely nothing to do with warranty. I know the local dealer here will do it for you at no charge, but they take bike in like a regular service deal. May be hour or longer before the get it done (they start process, then go do something else, come back and finish when time).
Suggestion about getting kid next door is actually a good idea. Althought it is pretty easy, especially using suggestions on this site, kid would probably knock it out without help.
Good luck.