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[CircleRacer]

I just noticed that Harley has put out a new up date for the Boom Box 1.21.2.1 I am going to wait to install it to see if anyone else has problems with it first!!!

[OBB]

C'mon CR,,, where's your sense of adventure?     

[CircleRacer]

I have a sense of adventure. But if I mess the boom box up I am not smart enough to fix it!!!!

[KGB]

I will put it in tomorrow and let you know


Sent from my iPhone using Tapatalk

[TN]

CircleRacer, I haven't seen you at a GTG since RibFest in Cadiz, I don't recall what year I'm speaking about but there is one coming up in Sept. The annual Maggie Valley GTG. Come on down.

Good luck with yer boom system


TN

[GregKhougaz]

I just noticed that Harley has put out a new up date for the Boom Box 1.21.2.1 I am going to wait to install it to see if anyone else has problems with it first!!!

Thanks. 

[WTF Chuck]

I did the update sitting in the shop all seem fine have not rode with it yet. Has anyone found the list of what the changes are or what it fixed?

never Mind I found it.

Fixes

Siri® operation fixes.

Siri not initiating in some instances with long press of VR (Voice recognition) button.

VR cancelling Siri initiation despite activation through button press.

VR initializes prior to Siri initiation.

Global presets from USB device grayed out in display despite USB device plugged in.

Global presets are highlighted even after USB device is removed.

Scroll down button selects last item in media list in some instances.

Squelch pop up not shown properly in all instances after squelch button activation.

Map database names in some international regions were not fully displayed.

Next turn shown on weather map in some instances.

Various bug fixes.

[92fxsts]

I have updated these files in the past with NO PROBLEM.  So, I updated the Boom s/w -- no problem.  Everything appeared to work just fine.  Then I noticed a new dealer locator file and I figured why not?  Didn't go so well.  The installer stalled in a loop that displays a screen that says  "Software Update  Please Wait..." for about 5 seconds and then a black screen for about 5 seconds and then loop, loop...   So I waited for a couple hours and then pulled the thumb drive and then it said to replace the thumb drive to complete the install.  Nope, back to the same loop.  I pulled the radio fuse and that didn't change anything. Turned everything off and left it overnight.  Same screens and messages.

Does anyone have a reset sequence for a 15?  I found one for a 14, but that didn't work either.  Dealer can get me in next week, but I would like a radio/nav before then.

[ddale340]

Same here, I've had no problem in the past doing updates in the past on my 15 CVO Limited or my current 17 CVO Limited, and my bike took the 1.21.2.1 update just fine. I also noticed the new dealer update and figured why not.. And, I ended up in the same loop that wouldn't update. I tried to download the file again, no luck. Reformatted the stick FAT instead of FAT32, no dice. Finally I put the files for 1.21.2.1 back on the stick and the infotainment grabbed those and reinstalled 1.21.2.1. Of course I couldn't leave well enough alone since the dealer update didn't take, so I tried again, and again I ended up in the loop. I threw the infotainment files back on the stick and it did another update to 1.21.2.1 to get out of the loop and now i'm going to leave it as is, for now at least.

[KGB]

Same here, I've had no problem in the past doing updates in the past on my 15 CVO Limited or my current 17 CVO Limited, and my bike took the 1.21.2.1 update just fine. I also noticed the new dealer update and figured why not.. And, I ended up in the same loop that wouldn't update. I tried to download the file again, no luck. Reformatted the stick FAT instead of FAT32, no dice. Finally I put the files for 1.21.2.1 back on the stick and the infotainment grabbed those and reinstalled 1.21.2.1. Of course I couldn't leave well enough alone since the dealer update didn't take, so I tried again, and again I ended up in the loop. I threw the infotainment files back on the stick and it did another update to 1.21.2.1 to get out of the loop and now i'm going to leave it as is, for now at least.

When you down load the dealer file, open it up and drag just the swdl file into the UBS stick then retry the install, I did mine that way and had no problems

[ddale340]

When you down load the dealer file, open it up and drag just the swdl file into the UBS stick then retry the install, I did mine that way and had no problems

I just tried that, only the swdl is on the stick now, but it gets stuck on Authenticating and won't go past that for me.

Sent from my BBB100-1 using Tapatalk

[92fxsts]

Darn, you guys are GOOD!  I thought I tried all the reinstall combinations.  I reinstalled 1.21.2.1 and it came back to life.  Against my better judgment I tried the swdl only option for the new dealer file.  NO GO, stuck on authenticating like DDALE340.

It is working now, so I think I will quit while I am ahead, go for a ride, and wait for the next "revised file to be released."

[KGB]

I just tried that, only the swdl is on the stick now, but it gets stuck on Authenticating and won't go past that for me.

I would try reformatting the UBS stick and give it another try, your on the right track when it says "authenticating" it took me two times but for some reason it went through on the second try

[OBB]

I'd just like to get the little text message icon when in map mode....

Sent from my XT1254 using Tapatalk

[RoadTrip]

Well, I feel better knowing I'm not the only one experiencing the problems with the Dealer Map Update. I tried Serdvd6's approach (including reformatting the USB) and still no bueno. Will play with it more tomorrow.

Welcome to H-D Beta Test Week everyone!

[WTF Chuck]

Well if my old mind is working correctly to do the dealer update you have to have both
Iso file and the NNG folder in the root of the USB stick. The Checksum file is in the folder.

[RoadTrip]

Chuck, tried that in attempts 1-3 to no avail. Tried without and that didn't work either. I must be holding my mouth wrong.

[WTF Chuck]

Try this wait until the system is booted up fully before plugging in the usb stick.
I did not do the dealer update today but will try it tomorrow.
 

[KGB]

Well maybe you have to have both files loaded separately, I know you had to do something different then what you do when you update the boom infotainment system, see below, I wished I could remember, it was only two weeks ago and had no problems, it was only the second time updated the dealer maps.   



Join Date: Nov 2009
Location: Florida
Posts: 1728

 
CVO1: 15 FLTRUSE
 

Re: update 1.20.3
« Reply #40 on: January 30, 2017, 12:00:10 PM »

Quote

Installed dealer and Info update this morning, no problems but this was mainly due to the help from others on this site. I would never have figured out the dealer download and the need to open and copy both folders if not for posting on here.
Thanks again.

bakon
Senior CVO Member

 Offline
Join Date: Jan 2015
Location: Steeler Country
Posts: 424

 

CVO1: 2014 CVO Limited "Wicked"
 

Re: update 1.20.3
« Reply #50 on: March 03, 2017, 03:26:48 PM »

Quote

Update easy but had to remove radio and reformat, reload two Dealer files to get Dealer location update to work. Also authentication was up for about three minutes before Dealer part worked. No big deal. Just don't do together

[RoadTrip]

Yeah, you downloaded the old one. The new one was released today.

[KGB]

Yeah, you downloaded the old one. The new one was released today.

Aren't these the two latest updates?




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[FLSTFI Dave]

I'd just like to get the little text message icon when in map mode....

Sent from my XT1254 using Tapatalk

That sure would be nice.

[RoadTrip]

Aren't these the two latest updates?




Sent from my iPhone using Tapatalk

Yes, they are. My apologies. My understanding is they just went live yesterday.

[KGB]

Yes, they are. My apologies. My understanding is they just went live yesterday.

No problem, I know I updated the dealer maps like 2 weeks ago, wish I could remember how I did it (getting to old) the boom update I did yesterday


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[WTF Chuck]

I give up same issue you all are having with the dealer update.

[NH Bulldog]

Okay, did the updates and had no issues.  Step by step this is what I did:

1) Download the Dealer update to PC (Harley_POI_Maps.zip).  Open ZIP folder, highlight and copy both items listed: nng (File Folder) and swdl.iso (Disc Image File).
2) Open USB thumb drive #1 with NOTHING on it, and paste the files.
3) Download the Boom update to PC (swdl_boombox_6.5GT_CVO.1.21.2.1).  Open ZIP folder, highlight and copy both items listed: swdl_boombox_6.5GT_CVO.iso (disc Image File) and swdl_premium.iso.md5 (MD5 File).
4) Open USB thumb drive #2 with NOTHING on it, and paste the files.

You can use one USB thumb drive, but be sure to erase first files before pasting in second files.  I had two thumb drives, so I did them separate and saved myself a trip back and forth to the garage.

Next:
1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert dealer Update thumb drive and wait as it authenticates (15-20 seconds total)
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 1 and Overall update for Dealer update (took mine less than a minute).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

Next: Repeat the same process for the Boom update using the USB with the Boom files on it.  This one takes a bit longer because there are 10 packages to update.  Mine completed in something like 5-7 minutes (wasn't really paying attention).

1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert BoomBox Update thumb drive   
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 10 and Overall update for BoomBox update (took 5-7 minutes).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

I then went into system and checked software versions and everything took. 

Good luck guys!

[RoadTrip]

Okay, did the updates and had no issues.  Step by step this is what I did:

1) Download the Dealer update to PC (Harley_POI_Maps.zip).  Open ZIP folder, highlight and copy both items listed: nng (File Folder) and swdl.iso (Disc Image File).
2) Open USB thumb drive #1 with NOTHING on it, and paste the files.
3) Download the Boom update to PC (swdl_boombox_6.5GT_CVO.1.21.2.1).  Open ZIP folder, highlight and copy both items listed: swdl_boombox_6.5GT_CVO.iso (disc Image File) and swdl_premium.iso.md5 (MD5 File).
4) Open USB thumb drive #2 with NOTHING on it, and paste the files.

You can use one USB thumb drive, but be sure to erase first files before pasting in second files.  I had two thumb drives, so I did them separate and saved myself a trip back and forth to the garage.

Next:
1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert dealer Update thumb drive and wait as it authenticates (15-20 seconds total)
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 1 and Overall update for Dealer update (took mine less than a minute).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

Next: Repeat the same process for the Boom update using the USB with the Boom files on it.  This one takes a bit longer because there are 10 packages to update.  Mine completed in something like 5-7 minutes (wasn't really paying attention).

1) Turn on bike in Accessory mode
2) Turn on InfoPainMent system and wait for initial boot-up
3) Press Navigation button and WAIT until it says Navigation is ready
4) Insert BoomBox Update thumb drive   
5) Display says "make sure in accessory mode", hit yes, then start update.
6) Watch Package progress 1 of 10 and Overall update for BoomBox update (took 5-7 minutes).
7) Display says "update complete, remove USB drive".  Remove drive, system reboots.

I then went into system and checked software versions and everything took. 

Good luck guys!

Hmmm, wonder if installation order matters. Both you and Serdvd6 have been successful with doing the DMU first, then the system update. Everyone else is failing the DMU install. I keep a library of all updates, so will re-load the previous system update and try the DMU first.

Thanks for sharing the step-by-step process...always helpful to those who have never done updates before, especially since some dealers are starting to charge for performing the update.

[KGB]

Hmmm, wonder if installation order matters. Both you and Servdvd have been successful with doing the DMU first, then the system update. Everyone else is failing the DMU install. I keep a library of all updates, so will re-load the previous system update and try the DMU first.

Thanks for sharing the step-by-step process...always helpful to those who have never done updates before, especially since some dealers are starting to charge for performing the update.

Maybe they will have an update for the update 

[WTF Chuck]

You will have success by going back to1.21.04 then loading the dealer file and then reinstalling 1.21.2.1.
I guess we are still a bunch of unpaid beta testers.
I wonder if they will pay me my hourly rate after 81/2 hours today.

[n8schmitz]

Followed Bulldogs instructions and it worked perfectly.  One thing I did note.  On my 2016, you have to do the actual accessory switch (hitting the left button to turn on the infortainment system) was the only way to make it work.  You can't do the update with the full system on. 


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[DCC]

Thank you 14CVOultra!  I was in the same rut.  Your solution worked perfectly.

[RoadTrip]

Confirming another successful install once I reverted back to v1.21.0.4. DMU now loaded and system re-upgraded to v1.21.2.1. Now for the real beta testing to begin!

For those joining late in the conversation, install the Dealer Map Update BEFORE upgrading to v1.21.2.1.

[TheGullGuy]

Downloaded files to USB flash drive, connected it to the USB port, turned on the accessory switch, and Voilà - success - thanks for the heads up . . .

[mjb765]

Confirming another successful install once I reverted back to v1.21.0.4. DMU now loaded and system re-upgraded to v1.21.2.1. Now for the real beta testing to begin!

For those joining late in the conversation, install the Dealer Map Update BEFORE upgrading to v1.21.2.1.

Thanks for the info..I had the same problem......booting to 1.21.0.4 will downgrade the firmware? I thought once you upgraded there was no going back??

[RoadTrip]

Thanks for the info..I had the same problem......booting to 1.21.0.4 will downgrade the firmware? I thought once you upgraded there was no going back??

You can revert to any previous version. The installation procedure is the same as an update.

[mjb765]

You can revert to any previous version. The installation procedure is the same as an update.

Hate to ask...but is there anywhere to download the previous versions?? I don't save them after it completes.....

[RoadTrip]

Hate to ask...but is there anywhere to download the previous versions?? I don't save them after it completes.....

I have a library of the Premium CVO versions, but they are too large to send via email or post here. PM me with your email address and I'll open access to my Dropbox folder.

[BT]

Hate to ask...but is there anywhere to download the previous versions?? I don't save them after it completes.....

The Canadian HD site still has the old version...for now.

http://www.harley-davidson.com/content/h-d/en_CA/home/owners/infotainment/software-downloads.html

[RoadTrip]

The Canadian HD site still has the old version...for now.

http://www.harley-davidson.com/content/h-d/en_CA/home/owners/infotainment/software-downloads.html

Even better...cuz I'm having problems getting the file uploaded to Dropbox!

[mjb765]

I have a library of the Premium CVO versions, but they are too large to send via email or post here. PM me with your email address and I'll open access to my Dropbox folder.

Thanks...but I am getting from the Canadian link now...

[mjb765]

The Canadian HD site still has the old version...for now.

http://www.harley-davidson.com/content/h-d/en_CA/home/owners/infotainment/software-downloads.html

Thank you!!!

[92fxsts]

I see that HD has pulled the dealer locator file off the update website - must have heard us !

[RK2000]

Well I hope this is the right place. I'm trying to update the software for the Infotainment system on my 15 CVO. I have downloaded the software update from the Harley site  CVO.1.21.2.1 I thought I was following the instructions but after powering on the radio, then pluging in the thumb drive I get a message on the screen " No Playable Media Found" I have gone as far as trying other new thumb drives and even formating the drives with no luck. Got any ideas?

[King Glide]

It's because you downloaded the file into a folder. You have to copy it to the root level of the drive.

[RK2000]

OK I'm struggeling here. If there are no files or folders on the drive wouldnt I be coping the file at the root level. If not could you please explain how too.
Thanks

[King Glide]

Ok, if you have an empty thumb drive that has been formatted, download the file to your desktop, then you must unzip the file by extracting it to the root level of the thumb drive, meaning if your thumb drive is called D:/ that is where you extract it. If E:/ that is where it goes, etc.

There should be three files on the thumb drive if you did it correctly.

[RK2000]

I still had trouble and took it to the dealer. He had troumle downloading the file. But finially got it done and all is good. Thanks for your help.

[sail]

Damn, I think I'll just wait for the next update.

[92fxsts]

You're in luck - the next update is out there  1.21.3.1  was posted yesterday (9/19) along with the "fixed" dealer location update. 

Anyone brave enough to be the beta tester??

[NH Bulldog]

Looks like the update just fixes the last update and doesn't appear to offer anything new.  Since I had no issues doing the previous updates, I will leave it alone until the next one comes out.

[GregKhougaz]

NEWER VERSION RELEASED:

Boom! Box 6.5GT CVO

Date Released: 09/19/2017

Version: 1.21.3.1

STARTING NEW THREAD.