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[greglyon]

I too got THE letter.  Tried to use the free service to track credit but the promo code supplied wouldn't work.  Called hog customer service put on hold for 15-20 minutes and was advised,  "Very sorry it happened," and was read a prepared statement.  When I asked questions he asked if I wanted him to read the statement again.  Got pissed and asked that a policy maker call me back.  
A day later got a call back and was advised the same thing.  When I asked the question was the lap top misplaced or stolen she read the same press release "it was missing."  When I asked about the problem with the promo code she conceded it didn't work but it is fixed now.  

I asked why they stored that info on the laptop. Was told to "facilitate registration at events."  She asked if I wanted the info removed  and I said of course.  I then asked if that will that create a problem for event registration in the future.  Curiously, she said no.  I then asked why did you keep the info in the first place.  She said it was really to facilitate  renting bikes under the fly and ride program and was of little or no use at HOG events.  They will no longer have this info at future events.      

I am still upset and feel those effected should receive addtl compensation for their time and who knows how much future trouble.  

[4stars]

Got my letter.  I was angry, at first, that they kept my credit card number and drivers' license number stored together in their portable unsecured database.

I do appreciate the extra effort they have gone to:

1. Notify us (and rather quickly, not waiting 'to see if it shows up' like some other agencies)
2. the expense of credit monitoring furnished to the top 3 credit reporting agencies.
3. Insurance protection just in case something happens.

Its bad that it happened.  There are no excuses.  BUT, at least they have admitted their mistake, taken action and done everything possible to try and make it right.  This may turn out to be all in vain when a couple of kids turn up with the laptop somewhere, but Harley stood up and did the ethical thing.  I appreciate ethics, and for that, they are to be commended.

[EZRIDN]

I too got THE letter.

[Screamin]

I wasn't made aware of this option when I called the next business day to complain about the invalid code.

[Ceej]

FYI - the info in question belongs to those members who have opted for the Auto-Renew feature via credit card. If thats not you, you should be OK....so they say....FWIW

[Garznhogs]

FYI - the info in question belongs to those members who have opted for the Auto-Renew feature via credit card. If thats not you, you should be OK....so they say....FWIW

I sent them my credit card with expire date and 3-digit code from the back, ss number, birth date, finger print, some DNA, signature sample, full frontal nudity picture, passport, drivers license, first born male child, HOG number, AARP number, bank account number, password, PIN, secret ring decoder, and a floppy with my email list. I didn't get no letter.

[Fired00d]

I sent them my credit card with expire date and 3-digit code from the back, ss number, birth date, finger print, some DNA, signature sample, full frontal nudity picture, passport, drivers license, first born male child, HOG number, AARP number, bank account number, password, PIN, secret ring decoder, and a floppy with my email list. I didn't get no letter.

You sent them to much information, and they are going to let us all go shopping before they send you the letter.

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

[Garznhogs]

You sent them to much information, and they are going to let us all go shopping before they send you the letter.

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

;Dyourself, d00d. There's nothing left for you to buy... you got it ALL! Besides, the full frontal nudity picture would be a dead giveaway.      (no thong)

[cuthbertss]

I got their Fkin letter too....
course, i also got one from the VA, the Army, the pope; Ford, and damn near every other JACKASS organization I have entrusted with ANY information and then they see fit to let some IDJUT keep on an unsecured laptop { probably on the bar at the hootie bar} and poof..it goes missing!
Go Figure.

 [smiley=furious2.gif] [smiley=furious2.gif]

[hdbrad03]

I got my letter 2 days ago. I'm a life member so that rules us in. One thing I don't understand is how they got my driver license number. I have never given that information to HD that I know of. Unless when the dealer sell the bike they enter it somehow?

Bad thing is I received 2 letters in same week one from HD and one from work. Both computer loss issues, go figure!

[greglyon]

I got my letter 2 days ago. I'm a life member so that rules us in. One thing I don't understand is how they got my driver license number. I have never given that information to HD that I know of. Unless when the dealer sell the bike they enter it somehow?

Bad thing is I received 2 letters in same week one from HD and one from work. Both computer loss issues, go figure!  

They claim to have acquired it when a member does a "fly and ride"

[harleyteam]

I sent them my credit card with expire date and 3-digit code from the back, ss number, birth date, finger print, some DNA, signature sample, full frontal nudity picture, passport, drivers license, first born male child, HOG number, AARP number, bank account number, password, PIN, secret ring decoder, and a floppy with my email list. I didn't get no letter.

full frontal nudity, and a floppy,  - all in the same sentence

been a life member since 1990.  only upgraded info I've given them since, is that I'm still alive , and my present address.  I didn't get no stinking letter!

[VAZHOG]

I just received in the mail today a 'Personal Information Advisory' from the

[Fired00d]

This has most likely been mentioned before but here goes:

Go to the H.O.G web site and log in there you will find your complete answer to your Question, You got a letter because you renewed your mebership online (ONLY IF YOU USE THE AUTO MEMBERSHIP RENEWEL) which would have given them your CC NUMBER having to be

[VAZHOG]

I got the letter and I have done none of the above. [smiley=nixweiss.gif] Always send them a check for my membership renewal, and I've never done a fly-n-ride. My SS# was on my checks is the only way I think they could have gotten that in the past.

 [smiley=pumpkin.gif]
Ride Safe,
Fired00d
 [smiley=fireman.gif]

They (H.O.G.) Have a disclaimer on the information page that they don't store or keep your SS# . VA use to use it for your driver permit but since 9-11 have stopped doing that. they isue a T######### number now so the next time you get your permit renewed you should get a new # also Change your checks at that time. [smiley=huepfenjump3.gif]