It was addressed the same day.
I got assurance from the salesman that the issue would be looked into.
Then the service manager and even Harley Davison refused to make things right.
I documented everything but they failed to make things right.
I was even willing to make a compromise but I was just shut down.
So it looks like there say it’s not a warranty issue (even though it is) so the salesman said it would be taken care of, I think the dealership should handle it, I had trouble with the riders seat on my street glide, I bought it in Charlotte and live in Ohio, went to a couple of local dealers and got the same song and dance, so called the selling dealer, he wouldn’t do anything, harley wouldn’t do anything, finally threatened selling dealer with internet and forum ratings he sold me the seat at cost and I sold the original on EBay, it ended up costing me about $50.00 when it was all said and done, good luck with your fight!
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