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[FLTRCVO]

Yeah - my question was "tongue in cheek" - like you I have been there and heard the scripted answers...

Scott

Understood, that is why I was surprised by the 09/04/07 response by the Customer Service Rep which mentioned flywheel, gaskets, o-rings and jugs.

[deucedog]

Anyone ever wonder if the inspection tools being used by your local HD tech or the factory are calibrated periodically?  And if so, assuming they have a Quality Management System, how often are calibrations called out?   

[Twolanerider]

Anyone ever wonder if the inspection tools being used by your local HD tech or the factory are calibrated periodically?  And if so, assuming they have a Quality Management System, how often are calibrations called out?   

DD, I think we're both pretty comfortable with the fact that a tech almost never checks, nevertheless calibarates, a tourqe wrench or a dial indicator or a set of a mics.  Just doesn't occur to them.  A good machinist is far more likely to do so.  Unless it's a mandated shop policy to do so on a specific schedule, however, it's one of those things that just doesn't get done.  Many don't even realize they should.

[deucedog]

DD, I think we're both pretty comfortable with the fact that a tech almost never checks, nevertheless calibarates, a tourqe wrench or a dial indicator or a set of a mics.  Just doesn't occur to them.  A good machinist is far more likely to do so.  Unless it's a mandated shop policy to do so on a specific schedule, however, it's one of those things that just doesn't get done.  Many don't even realize they should.

I hear you.  When the tolerances are critical and tight, it should be mandatory.  I would expect that the factory has a calibration schedule in their QMS, if they didn't I would be very surprised.  As far as the HD dealership techs and indy's go, I have no idea. 

[grc]

Anyone ever wonder if the inspection tools being used by your local HD tech or the factory are calibrated periodically?  And if so, assuming they have a Quality Management System, how often are calibrations called out?   

Unfortunately, the "techs" at my dealer weren't capable of utilizing measurement devices more sophisticated than a yard stick.  And they only used that to prop the toolbox lid open.

The typical tech who owns his own gauges probably does not send them out for a yearly calibration/certification.  Depending on how much they are used, and how they are stored when not in use, it probably isn't as necessary as it is in a manufacturing setting where the tools are used continuously.  In most cases an individual can just use a set of certified standard gauge blocks to "self certify" micrometers, calipers, dial indicators, etc.  Torque wrenches should be sent out for professional calibration, but it probably happens rarely if at all.

I would imagine the MoCo is like most other ISO9001 compliant manufacturers, with a full metrology program which would include certification of all measurement tools to standards traceable to the International Bureau of Standards.  Of course, that still doesn't guarantee that the inspections will be done properly (measurement error) or that proper decisions will be made when out-of-tolerance issues are detected. 

Jerry

[deucedog]

I would imagine the MoCo is like most other ISO9001 compliant manufacturers, with a full metrology program which would include certification of all measurement tools to standards traceable to the International Bureau of Standards.  Of course, that still doesn't guarantee that the inspections will be done properly (measurement error) or that proper decisions will be made when out-of-tolerance issues are detected. 

Jerry

Yep, this is the world I live in.  Finding folks who know how to use the inspection tools correctly is 99% of the battle let alone calibration.  We are registered with UL on our ISO9001-2000.  I just finished a 2 day audit.  This is what I do everyday (for the last 18 years):

http://www.accu-eng.com/