One of the best ways to deal with the fast answer syndrome Harley seems to teach all their dealers ("they all do that" or "that's normal") is to invite the dealer to bring out two other bikes similar to yours and let you ride them. You are the one who is tuned in to the noise, feel, whatever, and you should be able to ascertain fairly quickly if the other bikes have the same issue.
BTW, even if they all really do that, it doesn't necessarily mean they are OK. Just because they all leak, for instance, doesn't mean they get a free pass on fixing the damn things. Any time you think the dealer is jerking your chain, call H-D direct, file a complaint, and get a reference number.
Jerry