Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[spydglide]

Can't believe a service rep or service manager actually said "just knock on [it]."

[Twolanerider]

I think they've got a genuine HD 'knocker' in the accessories catalog just for that very task.

[Coolbreeze]

aHmmmmmm....  I believe that the later would be more effective at this point.  Oh well, I've got a real eager dealer I just talked to on the phone about 2 hours up the road who will, catch this, "pick up and deliver my bike, door-to-door, free of charge, because it's warranty work"  Can't beat that with a stick...  I had forgotten how to act when I actually got good service.  I'm gonna have to practice up for this guy!  

[Hotmetal2]

The new style light has to be manually turned on.

[4stars]

Glad to help!  

However, I am embarassed to say that I stayed up and read the book, couldn't find an answer to the problem.  Checked my wiring.  Went back to the salesman who checked the wiring and then we brought out a tech who shared the story of how another tech had spent an hour checking the tour pac light wiring on my bike before another tech showed him how to turn on the new tour pac lite.

It's funny now.

[Fatboy]

Same thing happened to me.........dealer ordered a new light upon delivery then called me a week later to tell me it was no longer operated by a mercury switch. It was just a push button on/off by pressing on the lense.....ooops.

[tmo465]

srqseeg....

I would sure as heck return to the dealer and make a claim for the warranty part of that tech tip.   The gal at the dealer I use brought it to my attention and she sure didn't have too.  If that fails, I would then write a letter to the Motor Company as a next plan of attack.   The dealer does not want to get a call from them or the service rep.  We pay plenty for the Screaming Eagles and they owe you at least an explaniation as to why they will not replace a know defective part.   Let us know what happens.
Tom