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[timba]

Hi Everyone,

Hope everyone's well and riding as much as possible. Wish I could say the same for myself.

I need the Kit# for the following:

Product Notice: 0905: PRD PGM: 07/08 CVO 110 HEADS

Its for my FLHTCUSE3, Graphite color heads, that use 1 quart of oil every 1,000 miles and get 37mpg.

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Here's why I'm asking for the Kit #...

After I got the Product Enhancement Campaign letter on Aug 18, to replace the CVO 110 Heads, I called the Dealer, who claimed to have the kit.

I made an appointment and dropped my bike off.

Well, that was Sept 6:
 first they got the kit,
 then they didn't get to it for a week,
 then the kit is the wrong color and a new one had to be ordered,
 now the kit is on back order with a release date of Oct 3,
 so it looks like I might get my bike back on Oct 11,,, maybe.

I'm losing confidence they'll do the job with the right kit.

I won't go into all the promises they've made, Service Dept says one thing, Parts Dept says something else, Owner complaining it takes at least 8 or more hours but can only bill for 6.

I asked for a loaner and they laughed, only I was serious.

I'm trying to remain calm, but my patience is getting thin and my riding skills are getting rusty.

Hope someone can help me with that Kit # so I can verify they got the right one.

Thanks for your time and effort,

Timba

[ultrafxr]

Sorry about your problems Timba.  Yeah I too found out that the 0905s are on b/o until Oct 3rd.  Hopefully they will release on that date of soon thereafter and you and I will get 'er done.