1jeep,
I have some thoughts here...
I guess the only way to get the answer is probably to do it in person, face2face.
First off...I don't think the dealer is peeved at you for doing the first service. Secondly, if you're bike has been sitting on a lift for a week, they're loosing money with it just sitting there. So I doubt they're trying to screw with anyone.
Where my question lies...why would they call in a rep? I guess I'd ask them that. I think they could be blowing smoke there. Face2Face, I'd ask them his name and ask for his phone number or a way that you can contact him. Avoid the guns a blazin technique though. With a FTD attitude...you wont win many friends and it'll be an awfully lonely battle.
It could be something as wierd as some bad gas or partially clogged injector or o2 sensor.