Jerry;
I have worked for both car and motorcycle dealers. I agree completely with your statement. How can you expect to do well at your chosen profession, when you do not take the time to be technically and tactically proficient. It simply astounds me when I recently was purchasing a new car from my local dealership, the HEAD salesman, with all of these awards around his desk, had NO clue about anything on this car!!! I would ask him a question, and he would give me a bulls!#$ answer. When we sat down at his desk, the business owner/sales mgr saw that I was NOT impressed and he came over to talk with me. I explained that I did my homework on this vehicle, one of the hottest selling vehicles in the U.S. to date, and it was a sad state of affairs that I new a lot more about the car than the salesman did. To top it off, when asked general knowledge questions, the guy out right LIED to me. Lets just say I did not buy from them.