Harley's throttle by wire will only give you 30% power until 3500 rpm is reached.
My bike is a little hard to get rolling and it does seem to need at least 3500 rpm at take off.
I believe the vendor was talking about "30% throttle", instead of 30% power".
The throttle by wire isn't "directly controlled" like a cable operated throttle.
If you "crack" the throttle wide open, a cable throttle is opened 100% immediately.
A throttle by wire system "rolls on" the throttle, allowing the engine to build RPMs as the throttle continues to open to 100%.
This "throttle lag" can be modifed within the ECM by a programmer (race tuner, tts, powervision, etc), but not by a "piggyback" module (powercommander, fuelpak, etc)
Harley's 6 speed tranny has "taller/faster" first gear(9.5 to 1) than the previous 5 speed tranny(10 to 1), which is why it's a little hard to get rolling.
Both things seemed "odd" to me at first, but now I'm just "used to it".