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Author Topic: torn seat on an 09  (Read 1434 times)

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jiml

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torn seat on an 09
« on: October 13, 2011, 01:23:55 PM »

hello guys haven't been in a while, i remember seeing some posts having to do with the seat on the 09 cvo ultra, and maybe other years, tearing in the front near the tank. i tried to find them and was having some trouble. What was the outcome there, if any. mine just developed a small tear, 5 months out of warranty. just looking for a little backround info, thanks Jim
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SIX38

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Re: torn seat on an 09
« Reply #1 on: October 13, 2011, 06:02:54 PM »

Hello Jim,
 Had the same tear on my seat, 09 SEUC. Dealer replaced seat under warranty while bike was in shop for some other service /recall /warranty work. (Front tire, tank mount brace, heated grips, XM antenna). New seat had a somewhat differant profile on the nose where the tear occurred and has been fine since. No problem, no hassle, but I have a long term relationship with my dealer and they have always treated me well.
Good luck,
Tom P.
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OhioDave

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Re: torn seat on an 09
« Reply #2 on: October 13, 2011, 07:56:16 PM »

Hello Jim,
 Had the same tear on my seat, 09 SEUC. Dealer replaced seat under warranty while bike was in shop for some other service /recall /warranty work. (Front tire, tank mount brace, heated grips, XM antenna). New seat had a somewhat differant profile on the nose where the tear occurred and has been fine since. No problem, no hassle, but I have a long term relationship with my dealer and they have always treated me well.
Good luck,
Tom P.

Same here....
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Hawgrider

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Re: torn seat on an 09
« Reply #3 on: October 13, 2011, 08:46:14 PM »

Same here, I had mine replaced with 2 days left on the factory warranty.
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StevesCVO

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Re: torn seat on an 09
« Reply #4 on: October 13, 2011, 09:05:02 PM »

Dealer replaced the torn seat on my 10 under warranty.
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grc

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Re: torn seat on an 09
« Reply #5 on: October 13, 2011, 10:17:49 PM »


Even though you're a few months out of warranty, you should still talk to your dealer and ask him to go to bat for you to get H-D to take care of it on a goodwill policy adjustment.  I believe some dealers are actually authorized to offer goodwill adjustments on their own.  If you don't ask, you'll never know.


Jerry
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jiml

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Re: torn seat on an 09
« Reply #6 on: October 14, 2011, 03:14:38 PM »

I might be asking too much here guys, but could you help a brother out ans email copies of your service order on the seats. block out your personal info, just need the dealer info date and RO. number and the service section. if not just send me the RO. number dealer r and date so i can compile a "defense". I called Harley and already smell a fight. my email is hotfireman@mail.com. thanks for the info Jim
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