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Author Topic: Saddle issues  (Read 1225 times)

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hatchmeister

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    • CVO1: 2011.5 Ultra
Saddle issues
« on: September 03, 2012, 10:29:48 AM »
 :-\My 2011.5 ultra saddle had the typical problem with the seam coming apart which the MOCO gladly rep,aced.  The issue with this seat is the heat is inadequate.  Spoke to the dealer yesterday.  They said I had to drop the bike off at the dealer and they would send the seat to some "third party vendor" for replacement.  Seems weird.  Is there some one I can talk to at the MOCO So I can simply do a trade out, much like an iPhone, etc?
Any assistance would be appreciated...anyone going to street vibrations?

 :)
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Fired00d

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Re: Saddle issues
« Reply #1 on: September 03, 2012, 10:36:48 AM »
Quote from: hatchmeister on September 03, 2012, 10:29:48 AM
:-\My 2011.5 ultra saddle had the typical problem with the seam coming apart which the MOCO gladly rep,aced.  The issue with this seat is the heat is inadequate.  Spoke to the dealer yesterday.  They said I had to drop the bike off at the dealer and they would send the seat to some "third party vendor" for replacement.  Seems weird.  Is there some one I can talk to at the MOCO So I can simply do a trade out, much like an iPhone, etc?
Any assistance would be appreciated...anyone going to street vibrations?

 :)
To speak with a Harley-Davidson customer service representative call (414) 343-4056.

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hatchmeister

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Re: Saddle issues
« Reply #2 on: September 03, 2012, 10:41:15 AM »
That's perfect...thank you!
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Fired00d

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Re: Saddle issues
« Reply #3 on: September 03, 2012, 11:04:33 AM »
Quote from: hatchmeister on September 03, 2012, 10:41:15 AM
That's perfect...thank you!
You're welcome, good luck. :2vrolijk_21:

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Ride Safe,
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 :fireman:
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:pumpkin: 2004 Screamin’ Eagle Electra Glide :pumpkin:
Rinehart True Duals
SE Breather
SE Race Tuner
HogTunes Speakers
Zippers 575 Gear Drive Cams
Zippers Pro-Tapered Adjustable Push Rods
Zippers Oil Pressure Bypass Shim
Feuling Oil Pump
Feuling Lifters
Zumo 550 W/Flame Caps
Lyndall Z+ Brake Pads
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hatchmeister

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Re: Saddle issues
« Reply #4 on: September 05, 2012, 01:58:46 PM »
 ;D :D i contacted the customer service number that you gave me and was taken care of immediately.  they stated that the dealership was somewhat confused about the protocol for this replacement saddle.  I called the dealer and was told that a "new replacement" seat has been ordered and that they would call me when it arrived.  problem solved...thank you again for your assistance... :pepper:
terry
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Fired00d

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Re: Saddle issues
« Reply #5 on: September 05, 2012, 06:58:52 PM »
Quote from: hatchmeister on September 05, 2012, 01:58:46 PM
;D :D i contacted the customer service number that you gave me and was taken care of immediately.  they stated that the dealership was somewhat confused about the protocol for this replacement saddle.  I called the dealer and was told that a "new replacement" seat has been ordered and that they would call me when it arrived.  problem solved...thank you again for your assistance... :pepper:
terry
Glad it worked out to your satisfaction.

 :pumpkin:
Ride Safe,
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 :fireman:
Logged
:pumpkin: 2004 Screamin’ Eagle Electra Glide :pumpkin:
Rinehart True Duals
SE Breather
SE Race Tuner
HogTunes Speakers
Zippers 575 Gear Drive Cams
Zippers Pro-Tapered Adjustable Push Rods
Zippers Oil Pressure Bypass Shim
Feuling Oil Pump
Feuling Lifters
Zumo 550 W/Flame Caps
Lyndall Z+ Brake Pads
CVOHarley Member #1234
PGR Member #754 (Since '05)
Proud Member EBCM #2.0
 

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