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Author Topic: Radio issue on my 2013  (Read 1388 times)

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Jdyrek

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Radio issue on my 2013
« on: May 25, 2014, 08:39:32 PM »
Was riding today an my radio just quit.  Turned it off then back on, it worked for about 2 minutes then quit again.  I toggled the speaker switch In to the middle position an it started playing. This lasted only 2 min. then quit again.  I could go back an forth with the switch an each time it would work for 2 min.  I shut it off an road the last 80 miles to the house.  When I went back out a couple hours later to wipe the bike down I tried it again.  This time no sound comes out at all.  Anyone have a clue what's wrong?
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Iron Cross Audio

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Re: Radio issue on my 2013
« Reply #1 on: May 26, 2014, 06:14:32 AM »
what model?
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Jdyrek

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Re: Radio issue on my 2013
« Reply #2 on: May 26, 2014, 08:10:20 AM »
2013 Ultra Classic CVO
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Cvostu

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Re: Radio issue on my 2013
« Reply #3 on: May 26, 2014, 08:44:34 AM »
Should be warrantee. Time to take it in.  >:(
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Chains

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Re: Radio issue on my 2013
« Reply #4 on: May 26, 2014, 09:05:20 AM »
Quote from: cvostu on May 26, 2014, 08:44:34 AM
Should be warrantee. Time to take it in.  >:(

Friend of mine has the same problem. New radio on order dealer said he is on a waiting list. He is number 355. BTW 2013 ultra.
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Jdyrek

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Re: Radio issue on my 2013
« Reply #5 on: May 26, 2014, 10:07:11 AM »
It should be warranted, just wanted info so I could skip a long period of we tried this an that and then ordered a new one.   
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danner55

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Re: Radio issue on my 2013
« Reply #6 on: May 26, 2014, 09:00:37 PM »
The MOCO will replace it with a reconditioned radio! That is their policy as I know from experience.

The replacement has worked for 2.5 years!

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cyco1450

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Re: Radio issue on my 2013
« Reply #7 on: May 27, 2014, 06:52:01 PM »
Going thru exact same thing now on my '11 SESG w 3700 miles. To say I'm pissed off is putting it mildly.
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Jdyrek

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Re: Radio issue on my 2013
« Reply #8 on: May 27, 2014, 07:12:44 PM »
Called my dealer this morning.  T
Hey said that harley has been having a lot of problems with last years radio.  There are solder joints that once they heat up they open then cool off an are fine.  They order a replacement today. Also I noticed that when I lock they bike with the remote then return an unlock with the remote everything unlocks but the forks.  I had to use the key to unlock them.  Don't know if that is a seperate issue or due to the radio issue.
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phato1

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Re: Radio issue on my 2013
« Reply #9 on: May 27, 2014, 07:20:07 PM »
Quote from: cyco1450 on May 27, 2014, 06:52:01 PM
Going thru exact same thing now on my '11 SESG w 3700 miles. To say I'm pissed off is putting it mildly.

If it's out of warranty send it to Iron Cross - maybe even if it is in warranty - that way it will be fixed...
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Iron Cross Audio

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Re: Radio issue on my 2013
« Reply #10 on: May 28, 2014, 06:04:41 AM »
Quote from: Jdyrek on May 27, 2014, 07:12:44 PM
Called my dealer this morning.  T
Hey said that harley has been having a lot of problems with last years radio.  There are solder joints that once they heat up they open then cool off an are fine.  They order a replacement today. Also I noticed that when I lock they bike with the remote then return an unlock with the remote everything unlocks but the forks.  I had to use the key to unlock them.  Don't know if that is a seperate issue or due to the radio issue.

Glad they're sending you a new unit, but the dealer fed you a line.
There are no inherit issues with the 13's...certainly no solder joint issues.
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grc

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Re: Radio issue on my 2013
« Reply #11 on: May 28, 2014, 08:41:05 AM »
Quote from: Jdyrek on May 27, 2014, 07:12:44 PM
Called my dealer this morning.  T
Hey said that harley has been having a lot of problems with last years radio.  There are solder joints that once they heat up they open then cool off an are fine.  They order a replacement today. Also I noticed that when I lock they bike with the remote then return an unlock with the remote everything unlocks but the forks.  I had to use the key to unlock them.  Don't know if that is a seperate issue or due to the radio issue.

It's not part of the radio issue.  It is a common problem however with the central locking system, and you are definitely not the first or only person to have that problem. 

Jerry
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