Just wanted to chime in and share my experience. As all have stated, I think Pete and the folks at SC are awesome. However, perhaps it's unique to my bike...2012 SESG...maybe something with the electrical system???, but I purchased the level IV fairing setup/amp and on two occasions now I've had to replace the same upper left fairing speaker...just starts rattling/crackling. Pete has been very responsive and quickly sent out a replacement. My fear is that this is going to keep happening if we keep replacing it (don't think it's a case of just a bad speaker...twice!?!?). So, needless to say, I'VE been a little disappointed with my upgrade, even though it was a noticeable improvement over the stock junk! Given that I'm about 19 hours from SC, it's difficult to have Pete look at the bike. I did the install. Just curious to know if anyone else has run into this??? Thoughts? Thanks!