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[deldago]

Got this in the mail yesterday and figured you guys could help me "explain" how happy I am with the MOCO. Feel free to list your ideas!

[CVOJIMMYC]

Just remember,    Momma always said if you don't have anything nice to say....................Don't say anything.

Not that the MOCO will listen either way

[BUCKNUT GREG]

Got this in the mail yesterday and figured you guys could help me "explain" how happy I am with the MOCO. Feel free to list your ideas!

Lets see you bought the bike sometime ago and they are just sending you this survey.  If so that means your dealer did
not do there job.  I have never bought a new bike and not had this sent in less than 4 weeks.  Always made me laugh
since most folk do not even ride them to know about the bike in that time frame.

[grc]

Where's the rest of the questionnaire?  All I see is a couple questions about HOG.  Screw HOG, how about some questions that are actually meaningful, like how satisfied are you with the sales transaction, the condition of the bike when you took delivery, your satisfaction with fit and finish, your experience so far with the mechanical and electrical items, etc.?  That's the important stuff, not some bogus owners group.

Jerry

[JCZ]

Where's the rest of the questionnaire?  All I see is a couple questions about HOG.  Screw HOG, how about some questions that are actually meaningful, like how satisfied are you with the sales transaction, the condition of the bike when you took delivery, your satisfaction with fit and finish, your experience so far with the mechanical and electrical items, etc.?  That's the important stuff, not some bogus owners group.

Jerry

Once again, I have to agree with Jerry! 

[OBB]

Where's the rest of the questionnaire?  All I see is a couple questions about HOG.  Screw HOG, how about some questions that are actually meaningful, like how satisfied are you with the sales transaction, the condition of the bike when you took delivery, your satisfaction with fit and finish, your experience so far with the mechanical and electrical items, etc.?  That's the important stuff, not some bogus owners group.

Jerry

Question 3 "Do you feel we wasted your time with this 3 question survey?" Thanks and enjoy your new bike. Sincerely, MoCo.

[willyB]

Honesty is the best policy!

[deldago]

Jerry, that was just the first page of four. There is a whole section on the "Harley experience". I thought it was kind of funny that they waited 18 months to send it out. They even want my email to keep in touch for future surveys! I bet they delete that rather quickly!

[phato1]

They'll probably put you on the list for their "advisory panel" and send you endless email surveys.  They did that with me.  I get to express my opinion almost every month. Not that it gets me anywhere. LOL

[Phantom309]

Lol, I got mine shortly after buying my bike in July. Guess where mine is? Buried under a pile of paperwork cause I never did it yet and not sure if I'm going to either. I never was much of a survey kinda guy. They already got my money and that's what matters to them the most so why would they care about what I have to say in some silly survey?   

[Phantom309]

I just remembered they obviously forgot who I am or they never would've sent me another survey period. Before I traded my 05 in for a Wing back in '07 I did fill out their stupid survey and I guarantee it was one of the nastiest ones they ever received, lol. That bike was such a POS. This new one is a night/day difference from that one ... a little over 3k miles and no troubles with it so far.

[grc]

Jerry, that was just the first page of four. There is a whole section on the "Harley experience". I thought it was kind of funny that they waited 18 months to send it out. They even want my email to keep in touch for future surveys! I bet they delete that rather quickly!

    Yeah, I figured that you only posted the first part of it; I just couldn't help commenting when the first thing they ask about isn't the bike, but rather the stupid HOG stuff.  Maybe some people think HOG is the best thing that ever happened in their life and is even more important than the actual bike, but I'm guessing it's much more important to most people to ask about the experience with the bike itself, followed by the dealership experience, and maybe ask about HOG last.

JMHO - Jerry

[2 ROSE]

    Yeah, I figured that you only posted the first part of it; I just couldn't help commenting when the first thing they ask about isn't the bike, but rather the stupid HOG stuff.  Maybe some people think HOG is the best thing that ever happened in their life and is even more important than the actual bike, but I'm guessing it's much more important to most people to ask about the experience with the bike itself, followed by the dealership experience, and maybe ask about HOG last.
JMHO - JerryReport to moderator
    Logged
Jerry -

Yeah I am a HOG member and I also agree with Jerry. Who cares about HOG...especially if you don't belong.
I remember filling out the survey back when I purchased my new cvo...back then everything was fine. If I was to complete the survey today I am thinking things would be a little different. I am surprised HD doesn't send it to all of its clients who purchased a new harley the very next day so that all of the ass kissing they bestowed upon you prior to the sale is still fresh in your head.