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Author Topic: LEAKS!!!!  (Read 1806 times)

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2uece

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LEAKS!!!!
« on: March 09, 2005, 07:17:58 PM »

I was riding yesterday when the primary s@#t the bed.. I took the scoot into the dealer (tailored). Went in today to have the service manager tell me that EVERY POSSIBLE PLACE
« Last Edit: March 09, 2005, 07:18:59 PM by 2UECE »
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mfgreen

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Re: LEAKS!!!!
« Reply #1 on: March 09, 2005, 07:29:27 PM »

Quote
I was riding yesterday when the primary s@#t the bed.. I took the scoot into the dealer (tailored). Went in today to have the service manager tell me that EVERY POSSIBLE PLACE
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2uece

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Re: LEAKS!!!!
« Reply #2 on: March 09, 2005, 07:56:14 PM »

That might help, Thanks..What would you do in my shoes..ask for a new scoot or what?
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mfgreen

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Re: LEAKS!!!!
« Reply #3 on: March 09, 2005, 08:02:38 PM »

Quote
That might help, Thanks..What would you do in my shoes..ask for a new scoot or what?
Set up an appointment if you are coming.
Take it in for each leak as a separate issue and get the whole scoot replaced under the lemon law.

Seriously those are two options.

I would call the MoCo and insist that I talk to the field reps and district managers and ask them how quickly that they can get the engine and everything else replaced because they have a tremendous liability on the road and that you have a schedule to keep with your SEEG. Nest day air freight works fine.

Mike
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JCZ

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Re: LEAKS!!!!
« Reply #4 on: March 09, 2005, 10:28:31 PM »

Quote
Set up an appointment if you are coming.
Take it in for each leak as a separate issue and get the whole scoot replaced under the lemon law.

Seriously those are two options.

I would call the MoCo and insist that I talk to the field reps and district managers and ask them how quickly that they can get the engine and everything else replaced because they have a tremendous liability on the road and that you have a schedule to keep with your SEEG. Nest day air freight works fine.

Mike



Kind of like mine and a couple others that I know of when they replaced my frame........they can't do it next day cause they have to
« Last Edit: March 09, 2005, 10:29:34 PM by JCZ »
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Never trade the thrills of living for the security of existence.  Remember...it's the journey, not the destination!

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Daddyschog

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Re: LEAKS!!!!
« Reply #5 on: March 09, 2005, 10:48:21 PM »

Man, I am sorry to here a story like that.  I had pretty major waranty issue when my 04 was a month old but not that bad.  Mine was a front cylinder head.  It took a couple of weeks to diagnose and get parts to repair.  I hope you have as good an outcome as I did when this is all taken care of.  I remember saying why me.
Good luck with that.
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2uece

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Re: LEAKS!!!!
« Reply #6 on: March 10, 2005, 07:49:27 PM »

Thanks for the kind words. I needed something positive. I talked to the GM today and the responce I got from him was "chit HAPPENS". I then took him to the service department to show him exactly what my concern was and he walked away as I was trying to discuss the problem. To give you the big picture, I never raised my voice, said a curse word or showed my anger in any way; I was hoping to kill him with kindness and see if I could get more with honey than vinigar. I should have made a big scene in front of all the customers...but the catch to the whole thing is I work at the dealership (sales) and really love what I do. The job is part time, Im full time Coast Guard..I dont need the money but the discount is nice. HELP...
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JCZ

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Re: LEAKS!!!!
« Reply #7 on: March 10, 2005, 08:05:35 PM »

Quote
Thanks for the kind words. I needed something positive. I talked to the GM today and the responce I got from him was "chit HAPPENS". I then took him to the service department to show him exactly what my concern was and he walked away as I was trying to discuss the problem. To give you the big picture, I never raised my voice, said a curse word or showed my anger in any way; I was hoping to kill him with kindness and see if I could get more with honey than vinigar. I should have made a big scene in front of all the customers...but the catch to the whole thing is I work at the dealership (sales) and really love what I do. The job is part time, Im full time Coast Guard..I dont need the money but the discount is nice. HELP...


Talk to your GM.  Tell him that you hate having to go to him but that you tried to approach the Service Dept. Mgr and tell him what the response was that you got.  Explain to him that you approached him as a concerned customer, not as an employee, that you're looking for a dignafied and intelligent answer to your problem.  If the GM is reasonable, he'll get your answer for you and straighten out the Svc. Mgr. too.
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Never trade the thrills of living for the security of existence.  Remember...it's the journey, not the destination!

West Coast GTG   
Reno, NV (04), Reno, NV (05),  Cripple Creek, CO (06)  Hood River, OR (09), Lake Tahoe, CA (11) Carmel, CA (14), Ouray CO (15) Fortuna, Ca. (16)

ccr

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Re: LEAKS!!!!
« Reply #8 on: March 10, 2005, 09:07:46 PM »

All good advice,
« Last Edit: March 10, 2005, 09:09:11 PM by Mrs._WeCVO »
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kng103

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Re: LEAKS!!!!
« Reply #9 on: March 10, 2005, 09:13:19 PM »

Quote
Thanks for the kind words. I needed something positive. I talked to the GM today and the responce I got from him was "chit HAPPENS". I then took him to the service department to show him exactly what my concern was and he walked away as I was trying to discuss the problem. To give you the big picture, I never raised my voice, said a curse word or showed my anger in any way; I was hoping to kill him with kindness and see if I could get more with honey than vinigar. I should have made a big scene in front of all the customers...but the catch to the whole thing is I work at the dealership (sales) and really love what I do. The job is part time, Im full time Coast Guard..I dont need the money but the discount is nice. HELP...


they will fix it, and fix it right. they have to.
some dealerships make more money on service then sales.
they don't want any headaches, or any bad publicity.
when you get it back, beat the snot out of it for 1000 miles.(ride it hard)
if nothing happens by then, nothing probably will
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2uece

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Re: LEAKS!!!!
« Reply #10 on: March 11, 2005, 05:42:33 PM »

I really like this web site..the people here are top shelf. Thanks so much for the responces..keep the rubber side down!!
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