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[mcneguy]

I just picked up my 2006 SE Fat Boy on Monday and over the weekend I was doing some research on warranties when I came across nearly everyone raving about this woman at a dealership in Cincinnati who offers 20% discount on warranties.  As I was picking my bike up Monday afternoon and, according to Harleys brochure, I need to buy the warranty at time of delivery I was excited about getting a 20% discount if possible.

I spent all morning and most of the afternoon calling that dealership, nobody ever answered.  I then sent a fax thinking they were having problems with their phones, my fax machine said the fax was delivered fine.  I kept calling and then once I got a message so I left a voicemail and heard nothing back.  I would up buying the warranty from the dealership.

Does anyone know if something is wrong with the dealership she works for as I have yet to hear back from my voicemail or fax.

[Screamin]

One of the more experience customers of Jenni will no doubt jump in here but are these the contacts you are using?

Phone: (513) 874-4343

http://www.tri-countyharleydavidson.com/default.asp

Let us know if you get through 'cause I need to send some money her way as well.

[mcneguy]

That was the number.  Half the time it rang about 10 times then went silent.  A few times I got a recording and did leave a message and of course sent a fax.  I haven't tried it since Monday morning so perhaps they did have a phone problem on Monday.

[Screamin]

One other thought, Ike beat the hell out of the Dayton Cincy area. Very likely they were dealing w/ storm issues.

[Ghost Rider]

One other thought, Ike beat the hell out of the Dayton Cincy area. Very likely they were dealing w/ storm issues.

My thoughts as well.  I heard several hundred thousand were still without power in the Cincinnati area.

[ultrafxr]

I just picked up my 2006 SE Fat Boy on Monday and over the weekend I was doing some research on warranties when I came across nearly everyone raving about this woman at a dealership in Cincinnati who offers 20% discount on warranties.  As I was picking my bike up Monday afternoon and, according to Harleys brochure, I need to buy the warranty at time of delivery I was excited about getting a 20% discount if possible.

I spent all morning and most of the afternoon calling that dealership, nobody ever answered.  I then sent a fax thinking they were having problems with their phones, my fax machine said the fax was delivered fine.  I kept calling and then once I got a message so I left a voicemail and heard nothing back.  I would up buying the warranty from the dealership.

Does anyone know if something is wrong with the dealership she works for as I have yet to hear back from my voicemail or fax.

Can buy the warranty at any time as long as bike is within the original 2-year factory warranty.  But if wait beyond 90 days (I think that is the time frame) then there is a 'surcharge' of about $150.  I just got mine last week and I waited until my bike was 22 months old.  Of course if the tire & wheel optional coverage is important to you then need to purchase the extended warranty right away.

[sportygordy]

Jinni is on vacation until next Tuesday and they have an new trainee in there which is overwhelmed. I had problems trying to get though on Monday and Tuesday also. However she is answering her emails. I'll ping you off line and share her email address with you.

[Boatman]

Didn't read Gordy's response well enough.  He will take care of you.

[Mr D]

I have done business with Jenni,, She is awesome to deal with. I bought a set of chrome Brembo calipers from her last week
 and talked with on the phone, she told me that she was leaving for vacation on Sunday,09/14/08 and would be gone a week. I am not sure why no one else answers the phone. Her email address is; jsapyta@aol.com, the phone # I have is; 513 874 4343. I hope this helps,, Ride Safe, and God Bless!!

[mcneguy]

I didn't even think hurricane Ike got as far as Cincinnati.  This is what I get for the only thing I watch or read about is baseball.  In any event, I had to buy the warranty so I got it from my dealer.

Hopefully I can give her some business in the near future.  I appreciate all the responses.