How's this for a chit story about a service. I figured I go to 10k with my dealer doing my services in case I had an warranty issues. Since my dealer didn't sell AMSOIL but would install it, I left my bike with 6 qts of AMSOIL and a set of Screamin Eagle triple platinum plugs. (bike had a SE breather kit ) for the final (10k) service. When I picked it up, it was covered with greasy fingerprints which I pointed out to the service writer, but told him if they couldn't get it right the first time he wasn't getting a 2nd chance. I took the bike home, put it up on the rack and started checking things. It had the cheapest stock plugs H-D makes in it, and the AMSOIL was not in it. I did a color check on a white card and it was the bright yellow of Syn III vice the darker amber of AMSOIL. The air filter hadn't been cleaned and I cleaned it in K&N Solvent and put the residue in a empty jelly jar. I went back to the dealer, waited for the Service Manager and went over everything I found. He said they'd investigate. They found my 6 qts of AMSOIL in the techs saddlebags along with my Screamin Eagle plugs. Offered me a free service and a refund on the one they'd just charged me for. I took my refund and told them my bike would never see the inside of their shop again and it hasn't. This happened at San Diego H-D and the service manager has been axed since but the $%^&**&^% tech who ripped me off is still there. Why ? When the idiot SIL who is now GM of San Diego H-D started slashing the payroll, the Service Manager said no thanks to a pay cut, but the POS Service Tech accepted it. As pointed out elsewhere on the site, San Diego H-D runs their business on the WALMART model
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Topic: Do you pay for a 1000 mile service (Read 1346 times)