Thread sealants are designed for tapered pipe threads, which due to the design of the threads and how they mesh do not seal automatically, no matter what many folks think. Just grabbing the first thing in the plumber's tool box and slapping it on a straight threaded and O-ringed or gasketed plug is not a fix. Now, if someone stripped some of the threads in the primary case and didn't want to own up to it and replace the damaged part, I can see where a few wraps of teflon tape may allow the plug to be tightened enough to keep it from falling out or leaking until the next oil change. Not saying that is the case here, but I have seen it done.
As other's have said, have them fix it correctly. Once you are sure they aren't just trying to cover up a screw-up, eliminate this problem in the future by changing your own fluids.
Jerry