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[Spook]

I know this is beating a dead horse, but here we go again. I just turned 20.000 miles on my 2010 Road Glide, seems to be the magic number on the dreaded Compensator sprocket, that the MOCO said it had fixed. Of course the bike is just out of warranty, so mother (and that's only half a word) Harley said too bad, so sad, not our problem.
Harley has had this problem since 2007, and the fix was for a while, replace it with the Screamin Eagle sprocket, only if the customer complained, and the bike was under warranty, any one who didn't know about the problem, the stealers told them "that the noise is normal", or replaced it and charged them through the nose, remember most were out of warranty by then.
The problem appears to have been costly to mother Harley, so in 2011, they told everyone we solved the problem, different sprocket! A few of my friends have 2012 EG Limited, just turned 20,000.............guess what just took a chit?
A call to the MOCO, and their answer "you have to take it to the stealer, and they have to call in for after warranty repair"......good luck there.
To show how profound the problem is, go to the stealer, and try to order a Screamin Eagle comp sprocket, 95 % will tell you their on back order for a month, and they only receive an allotment, you may have to wait awhile.
My local stealer service writer, after calling in the request for an after warranty repair................"I can't believe they said no, Harley has known about this problem for a long time"
And the next bike will be a Victory.  Harley should have half the loyalty to the customer, that they have for them.
My loyalty will go elsewhere


Spook

[Coyote.]

Wait a couple of months. There is an updated design coming out.

[grc]

Wait a couple of months. There is an updated design coming out.

That's what they said about the last two changes.  I think we should set up a pool to take bets on if they ever will correct the problems, and if so when and at what revision level.  I wonder what happens when the part number suffix progresses all the way to Z and they need to change it again?


Jerry

[CVORick]

New compensator design is coming with the new WATER COOLED engine. Don't hold your breath.

[Coyote.]

New compensator design is coming with the new WATER COOLED engine. Don't hold your breath.

It's already been announced to dealers. Try to keep up. 

[TexasBowhunter]

I had a conversation with kevin at Sta-Bo and he seems to have come up with a repair for the dreaded failure of the compensators
I did not understand what all he was doing to them and what little I understood would get me in trouble if I was to explain it the way he mentioned to me as I understood it...
Someone with a higher pay-grade and that understands the intricacys of the SE compensator and the stock needs to get with him and see if this is a viable fix for us and let us know for sure or if this is all just smoke and mirrors...
paul

[CVORick]

It's already been announced to dealers. Try to keep up. 

Have a copy of this "announcement"?  My dealer doesn't seem to know about it.  Maybe they don't keep up either.

[grc]

Until you actually see the parts, don't automatically assume that any engineering change is meant to improve quality or reliability.  Many of the changes Harley has made over the past five or ten years were for cost reductions, not quality improvements.  And the last change to the compensator was made to make the assembly of the parts easier for them (adding a shoulder to help with the install of the thrust washer).  They didn't address the well known premature wear problems at all.


Jerry