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[2018_FLTRXSE]

I was told that in Florida (not sure about other states) the lemon law does not apply to motorcycles or boats. 

Hawaii just added M/C's to lemon law in 2010

[sadunbar]

Guys, how you contact the MoCo, through the dealer or directly? I need to send a complain

To speak with a Harley-Davidson factory customer service representative call (414) 343-4056.

[Kingspoke]

In the manual, it states if you cannot reslolve the issue with the dealership you can contact the Harley Davidson Enterprise Contact Center at (800) 258-2464 (U.S. only)/(414) 343-4056.  I have never had an issue of your magnititude so I've never had to make any contact and therefore I'm going by what the manual states.

[ChiTracker]

It's been a week and they still do not know what the cause is. Harley has dispatched a specialist to the dealership who will be working on the bike.
I must say that even when they fix it I'm not going to feel very confident in the bike. I have told Harley MOCO and the owner of the dealership that we need to start looking at an alternate solution. I want my money back or a motorcycle of equal value. We shall see.

[Kingspoke]

To me you have the hottest looking CVO SG out there (Kryto would be #2 with me).  I don't think the dealership will have any problems moving that bike should they agree to do some kind of exchange.  

On the other hand if they figure this thing out you may have a solid bike, here on out.
  
In any case, best of luck!

[ChiTracker]

Well they have found multiple cracks in wires, and bad connections throughout the bike.
And they have done a complete tear down. They have replaced the entire wire harness.
Dealership has to put 300 miles on her before i can have it back.
I guess time will tell.

[VIKING]

The Lemon law may not be covered in your state (i.e. Georgia) but you still have recourse.

Look up the Magnuson-Moss Warranty Act.It's the Federal Law that will apply in EVERY state.

http://www.kingston.com/us/company/magnusonmoss

To engage this action, you must personally call H-D Warranty Division and state ‘I am invoking the Magnuson-Moss Warranty Act’.Normally, they will send the district rep to your dealership to examine your bike.

Naturally, he may try to make alibies (excuses to avoid blame) but be steadfast and demand your rights.

NO – they cannot deny on the basis of non-HD parts or service unless they can positively prove the connection in a court of law – very difficult.

The rep (who does not have authority to make the decision) will report to H-D and you will receive a reply from the Warranty folks via dealership.

The process normally is required to refund you the MSRP on the purchase less a mileage fee (about $.60/mile)
I have utilized this act on a 2008 FLHTCU and was granted.

READ the Act and understand your rights before the rep shows up – it can save time and show him you are prepared to follow through.

[LovemyCVOgirl]

Well they have found multiple cracks in wires, and bad connections throughout the bike.
And they have done a complete tear down. They have replaced the entire wire harness.
Dealership has to put 300 miles on her before i can have it back.
I guess time will tell.

What would cause multiple cracks in the wires    This would sure explain your issues with the MC.

[ChiTracker]

They have not offered any conclusive reasons for cracks in the wire insulation. Or a why/ how behind bad connections. Just that that is what was found. They did show me several wires that the technician cut out, and at each bend you could see hairline cracks.
I still want an answer to the question "what caused the cracks/ connection problems" before i take the bike back. But i don't think they know..

[CVO2012]

I kind a have the same issue with my new 2012 cvo SG, last month I had a noisy metal sound coming from the engine, the dealer ship unmounted the engine which I was not really happy about that for a bike that has only 8000 km, well, they have told me that the lifters need to be replaced, they have replaced them, then they test the bike, and guess what, we have now a higher sound than before, they have contacted Harley Europe and Harley ask them to unmounted the engine again to find the problem. I m totally not happy about that specially for such a bike so, I'm trying with them now to replace the engine otherwise,I'm done as well with Harley.