Like the others said, it’s a lousy system if that’s how they’re running the business.
I’ve got an EPO (like and HMO) with Blue Shield and have had several surgeries over the last few years. Each time I see the Orthopedic Surgeon, not his assistant. It’s to the point now we’re on a first name basis. Not the optimum situation and would have rather not had the treatment at all, but totally different than what you described.
We are in San Jose, so it’s not a small town thing. This past month, I’ve had two surgeries on my left index finger, due to an infection from a splinter. Not only do I see him on each visit; he has seen me on less than a half hours’ notice when we realized the infection. This is the kind of care that we should be able to expect.
I hope you’re able to get the care you need. My wife Deedee is due for both knees from softball injuries. She’s had the orthoscopic repairs, but it’s not enough. She’s been putting it off, but it’s getting to the point when she sits for a while, we have to help her stand. Hopefully, she’ll get the work done soon.
Wishing you good health and care.
