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Author Topic: Radiator Cooling Fan Failure  (Read 13702 times)

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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #15 on: April 14, 2016, 12:16:09 AM »

Just curious, if they replace the ECM, does that mean you lose whatever Dyno tune you had?

That's a good question. I'd think if it was an "approved" tune that they loaded, they would reload it. If it was something else, probably not. If I had gone that route, I'd have something like a Thundermax or TTS Mastertune. I elected to enjoy it fairly stock until I have it sorted out. So far the only accessorizing I've done on it is a set of Clearwater driving lights and an "Electronic Surveillance Measures (ESM)" mast for the V1.
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #16 on: April 14, 2016, 12:29:29 AM »

  Trust me, this isn't something being caused by defective ECM's.  . . . .  Make sure you document everything and start contacting H-D corporate yourself, not just the local dealership.  Most lemon laws require that.

JMHO - Jerry

Yeah, you are exactly right. I retired from the USN as a avionics tech. I've replaced a lot of computers for fried boards that usually tracked back to a stuck relay or something mis-wired/shorted/stuck. Been there, got the t-shirt. (In fairness though, I used to keep a list of all the known AYK-14 TAC-Comp serial numbers and known issues with each. Some individuals WERE just bad actors.) I told the tech as much, BUT. . .they have to follow their TS tree and I'm going to patiently let them do it. I've got time, it's only 12 months old and well under 24,000 miles when reported. Once for troubleshooting, flashed the ECM. Twice, replaced the ECM. Third, replacing the ECM. Fourth (future) certified letter to the MOCO asking for replacement or buy-back pursuint to WA law. Arbitration if required. Then take that brand new CVO and trade it in for a BMW. Did I just say that out loud?!?!
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #17 on: April 27, 2016, 10:59:21 PM »

Seriously, I was just kidding about the BMW comment. Shows my level of frustration with the situation. Original ECM + 2 new ones so it's on it's third computer and now . . . . this: https://flic.kr/s/aHskvxYiZW

This got their attention. Plus I've been keeping detailed logs of rides, mileage, weather conditions. Am I really the only FLTRUSE owner having this issue?
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #18 on: May 09, 2016, 04:10:57 PM »

Forgot to update this last week. Went in on Saturday before last (30Apr) and they had just gotten off the phone with tech services. They are replacing the cooling temp sensor (good choice) and the entire engine wiring harness (overkill but probably cheaper than buying back the whole machine in their book).

Hope to have it back this weekend, HOPE being the operative word.

It's the bottom of the 9th and the score is: 3 ECMs, 1 Coolant Temp Sensor, 1 Main Engine Harness, and one clutch lever that 40% of the chrome flaked off of.
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Para Bellum

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Re: Radiator Cooling Fan Failure
« Reply #19 on: May 09, 2016, 06:55:46 PM »

Just watched your videos.  Are both of the cooling fans doing this, or just the one?
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #20 on: May 09, 2016, 11:20:57 PM »

Just watched your videos.  Are both of the cooling fans doing this, or just the one?
Both left and right. Looks like a low sense/return voltage to me. You can demonstrate that the cooling relay works by commanding manual fans on. If they won't stay on during normal operation, either the computer isn't receiving the correct input to command them on our it's not processing it correctly. SO, wiring and sensor this time around may work, as long as whatever it is didn't fry the ecm.
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #21 on: May 17, 2016, 12:19:32 PM »

Meanwhile back at the Ranch. . . .

The harness didn't fix it. Failed again on the tech on the test ride. Maybe found a high resistance to ground in one of the wires going to the temp sensor and replaced that too. If the wire should have been open and was reading any resistance at all to ground, the signal voltage was shunted to ground and it probably fried the ecm again. Waiting to see what if anything happens this week.
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RonandJanet

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Re: Radiator Cooling Fan Failure
« Reply #22 on: May 17, 2016, 12:38:19 PM »

Wow this is a major pain for you! Electronics can be difficult! 
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Joel

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Re: Radiator Cooling Fan Failure
« Reply #23 on: May 17, 2016, 01:15:39 PM »

Well this saga must really be getting old by now. I had a pile of problems with a 2012 CVO Street Glide that the dealer ended up buying back from me, later selling to some poor sole in the Seattle area, often wonder if the problem with that bike continued with the new owner, I know a rod was knocking when I returned it.
Have you moved forward with the lemon law/dealer by back?
Do you mind letting us know the dealer name?
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #24 on: May 17, 2016, 02:04:44 PM »

Well this saga must really be getting old by now. I had a pile of problems with a 2012 CVO Street Glide that the dealer ended up buying back from me, later selling to some poor sole in the Seattle area, often wonder if the problem with that bike continued with the new owner, I know a rod was knocking when I returned it.
Have you moved forward with the lemon law/dealer by back?
Do you mind letting us know the dealer name?
Yes, it is past old. BUT, I'm being patient with them because I really think they're trying to do the right thing. I think they'll come to the conclusion soon that they are done throwing money and parts at it. Once all this is closed up, I'll let you know the dealership because I want to be able to tell you good things about them.
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Twolanerider

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Re: Radiator Cooling Fan Failure
« Reply #25 on: May 17, 2016, 02:19:57 PM »

Yes, it is past old. BUT, I'm being patient with them because I really think they're trying to do the right thing. I think they'll come to the conclusion soon that they are done throwing money and parts at it. Once all this is closed up, I'll let you know the dealership because I want to be able to tell you good things about them.

Just looked back to the beginning to see when this thread started.  July of 2015.  May 2016 now.  So close to 10 months of a still ongoing problem and you're still waiting to hope to say good things about the shop?

I appreciate your good nature and positive outlook.  The shop's heart may be in the right place and their efforts may well intentioned.  Somewhere, however, whether it be at the local shop level or some restriction placed on them by the MoCo there is incompetence going on for any problem to persist this long.  Best intentions notwithstanding someone here is and has been a screw-up.
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Blackfish

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Re: Radiator Cooling Fan Failure
« Reply #26 on: May 17, 2016, 03:43:51 PM »

Just looked back to the beginning to see when this thread started.  July of 2015.  May 2016 now.  So close to 10 months of a still ongoing problem and you're still waiting to hope to say good things about the shop?

I appreciate your good nature and positive outlook.  The shop's heart may be in the right place and their efforts may well intentioned.  Somewhere, however, whether it be at the local shop level or some restriction placed on them by the MoCo there is incompetence going on for any problem to persist this long.  Best intentions notwithstanding someone here is and has been a screw-up.

Copy all. It HAS gone on for a while, but they fixed it and it stayed fixed for a while. It was this last round that really brought it to a head. The counter is helpful, no one at the dealership has been less than attentive to the problem including the original salesman. This is emblematic, though of the type of troubleshooting being taught today both in my former vocation and apparently here. "Follow the flow-chart". It's not how I was taught to troubleshoot. Nor how I would have done it. But we have a different "toolbox" to work from them and I. And that's the thing, they can't be a screw-up if they are following the procedures that the MOCO have given to them. They just don't know how to be a hero and think out of the box. Maybe not even allowed to think out of the box, but that's where I used to live by necessity because I never had a troubleshooting matrix.

They will come to the correct conclusion probably by the end of the week. By next week I'll be on a different bike. One way or another. It doesn't serve my situation well to shake my finger in their face, tell them they f-ed up and generally be the irate customer. I want to preserve goodwill with them as long as possible.
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OBB

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Re: Radiator Cooling Fan Failure
« Reply #27 on: June 01, 2016, 09:27:11 PM »

My turn to join this thread. Coolant and engine light came one. Code is 1019. Did the diag test on the fans and they turn on but not the pump. It's blowing room temp air out of the fans. Radiator is full. Off to the dealer it goes. >:(
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CVODON

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Re: Radiator Cooling Fan Failure
« Reply #28 on: June 01, 2016, 09:33:37 PM »

If they replace the ECM you would loose the current software in the bike, but that should be no problem because you would have saved it on a thumb drive so you could reload it if you ever needed to along with the tune data that came in the bike. That way you could have reinstalled the stock data for possible warranty problem in the future as well.
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Ironhorse

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Re: Radiator Cooling Fan Failure
« Reply #29 on: June 02, 2016, 12:33:41 AM »

If they replace the ECM you would loose the current software in the bike, but that should be no problem because you would have saved it on a thumb drive so you could reload it if you ever needed to along with the tune data that came in the bike. That way you could have reinstalled the stock data for possible warranty problem in the future as well.

Wouldn't you still need a new tuner dongle to mate with the ecm?
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