Read the description on HD site. Says heated grips. Notice 2 rocker switches on rt side of dash? What are those for?
The rocker switches on dash are for locking /unlocking the saddlebags ,which can also be done on the remote key fob, this has been standard on cvo limited for several years but finally they've odopted it for the flhxse .
Go onto "key features" under the "feel" heading and scroll to bottom you'll find it there.
Check out my picture from the website
Your right on the heated grips it does state it has it but they made this same mistake for 3 years running now, it's advertised under a kind of generic features heading that supposedly all the tourers have but of course they don't all have it only the road glides and ultra cvo have had the heated grips , and the flhxse certainly does not have heated grips!
Really HD should be held accountable for this "typo" as it's misleading advertising and should be made to supply the grips if they can't be fussed to get the specs right, .....and they can't use the " specs may vary from country or region " get out clause on this one as no flhxse on the planet has had heated grips as standard, Jeeeez
