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[sail]

Your replacement part looks like my original part so I'm losing confidence the replacement will be any better. 
 

[CVODON]

A discussion about this thread occurred during dinner tonight and the general thought was, Why DID you buy this bike if the color match was so bad? We as a group would all have passed because getting parts replaced, trying to get matches was never going to be easy, it was just a stress producing deal. So Why?

[sail]

I, for one, didn't see the bike in the direct sunlight before I bought it (cloudy day).  Even if I had, it'd have had to been at a certain angle to notice the mismatch (which I didn't see for 3 weeks).  In all other light there is no perceivable mismatch unless you really knew where to look for it and inspected with a light.  Maybe the solution is another CVO as soon as they come out with a color I like better! 
       

[richbiker]

I pointed the paint problem out to the salesman before buying and he said that H-D would fix the parts that did not match and this was the only CVO they had or within a reasonable distance. I had no bike at the time because I totaled my last bike when I hit a deer. I did not want to miss out on any riding trying to find a bike.

They replaced 4 parts and the seat had a blemish on it and 2 are good now. So I am hoping this go around they get the next 2 correct.

[sail]

My replacement saddlebag lower has been authorized by HD so now I'll hold my breath that it matches. 

[sail]

I previewed the replacement saddlebag lower and it looks fine in the sun (compared next to defective lower).  Install on Friday. 

[sail]

New bag is on, oddly, it still looks a little different in the direct sun when on the sidestand, but definitely better.  It really depends on the viewing angle because when you move away and to the rear its fine.  It's also fine when in direct sun and the bike is upright. 

[richbiker]

wow your dealer must have pull with HD.   My dealer says they are still waiting for the parts?

[richbiker]

Now they are telling me H-D wants to sent the bad parts to the painting company that does the cvo's.  Which means bike will be down until parts get back.   NOT HAPPY.  I think for the 42k I spent they should offer a loaner.

[Para Bellum]

Now they are telling me H-D wants to sent the bad parts to the painting company that does the cvo's.  Which means bike will be down until parts get back.   NOT HAPPY.  I think for the 42k I spent they should offer a loaner.

I could see them doing that if they don't have a set of your color tins in stock, or if they're concerned the new ones won't match with the other pieces on your bike.

Why no loaner?

[HarleyJeffOregon]

My Bike looks the same way. Tour pak does not match the lid. bags don't match the lids.
Lowers don't match either. still working on this claim!!!

[HarleyJeffOregon]

After a year of fighting. My warranty Claim has been denied. This is so wrong. I WILL NEVER BUY ANOTHER HARLEY. what a pile of crap for paint!!

[richbiker]

Update
 Dealer sent saddle bag and right lower fairing to "Calibre" and their reply was "2 paint Experts reviewed the parts and are painted to standard"   and HD corp per the hotline says they will do nothing because Calibre says it is within standards.
Again Harley standards are sub par, and customer service is right there too.

[HarleyJeffOregon]

Yup I have been to the top of the food chain with this problem. Harley told me it was flake variation. total crap on HD's part. they are just cheap piles of crap now. Time to look for another Manufacture that will stand behind the product. I bought mine on a cloudy day also. It's a bike you just ride in the dark I guess. This bike makes me so angry it just sits in the garage with a cover on it till I can trade it in on a real bike!! I told HD Warranty dept. The motor company needs to shut all the dealers doors unless the sun is out if they can't put a good paint job on a $42.000.00 bike.