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[SDCVO]

The field is much more crowded than that Alan.  I would add Harley, Comcast, and AT&T for starters.  True customer service is a rare bird these days, no matter what any of them say in their advertising.

Jerry

you are so right Jerry. Spent an hour with a rep from the MoCo today about my 19 sumping. Ready to shoot myself after about 10 minutes. Complete moron--

[Grizzly]

My dealer had mine all set up and working when I took delivery of my new "Duracell" way back in 2008.

Lucky me, not only did I get the first 3 months for free, somehow they forgot to flip the switch on mine and I went well over a year before they cut me off.   

Now I pay, but only $30CND for 6 months at a time.

[FLSTFI Dave]

its a race for worst customer service on the planet-Sirius or DirecTV

sirius gets my vote!

I am with you on Sirius, there are other bad ones out there, but Sirius beats them all.

On my 15 Renewal, took 4 Sirius rep to get it renewed correctly the 3rd time.   Kept telling me I did not have weather or Traffic.  I kept telling them to review my billing history, I sure wouldn't pay for something I did not have.  I had to get supervisors supervisor involved, and that was cause I told them to cancel my car and truck also, I was done waiting my time.

I hate dealing with them.  I dread when renewal comes up.

Did not have dealer set it up on the 19 as I picked the bike up Dec 24th and its winter.  I dread the call in march to get my trial.

[08glide]

I juist got a new subscription for 5.00 a month,plus tax etc comes to 7.?? a month. Plus, got a free onyx EZ radio to put in wife's vehicle or Z3 & subscription was 36.00 for year.

[Chains]

I added the SiriusXM module myself and even got the three month trial. Seems they’re s but like the moco and claim ignorance of known facts.


Sent from my iPhone using Tapatalk

I did the same thing bought a used module installed it and got 3 free months

[Para Bellum]

its a race for worst customer service on the planet-Sirius or DirecTV

IME, it's no contest...Sirius is the worst ever.

[Threephase]

You can do everything online with Sirius. No dealing with the morons on the phone. The only thing you cant do online is to cancel your service. That requires a phone call. And you have to say is I wish to cancel my service.

[ScottAL]

I wasn't able to activate my free trial online or turn on weather and traffic online. Went through three people before I found one that wouldn't say weather/traffic wasn't available on my unit even though I had been paying for it and was trying to renew it and had it on my 2016 with the same radio.

[FLSTFI Dave]

You can do everything online with Sirius. No dealing with the morons on the phone. The only thing you cant do online is to cancel your service. That requires a phone call. And you have to say is I wish to cancel my service.

You could for a very sort period of time start a trail with a new bike on line.  That was removed for HD with the 17 or 18.  Was able to do it once with a bike.

[oe542bob]

I didn't want mine activated by dealer. I bought my bike late in the year and didn't want to use up my free trial while my bike was setting in the garage over the winter. I waited and activated in the spring.

When ever I’ve activated a new vehicle with SiriusXM, I’ve been told to you that the activation goes by the original sales date. Now the was on Chrysler vehicles. So did SiriusXM allow you to do it later? If they did, great, only wish I knew they would allow it.
I act activated mine back in late October, didn’t get toomuch riding time in and my 3 month subscription has expired. But yesterday I got a letter allowing me to get 3 more months of All Access for free!

[bigchuck]

When ever I’ve activated a new vehicle with SiriusXM, I’ve been told to you that the activation goes by the original sales date. Now the was on Chrysler vehicles. So did SiriusXM allow you to do it later? If they did, great, only wish I knew they would allow it.
I act activated mine back in late October, didn’t get toomuch riding time in and my 3 month subscription has expired. But yesterday I got a letter allowing me to get 3 more months of All Access for free!

They did let me delay activation. It was never even questioned. Sometimes unfortunately you have to get a little firm with these people. I currently have 4 radios activated and all I have to say is " then just go ahead and turn all of them off" and they will find a way to fix my problem.

[skorch]

I now have a 19 CVO Limited. Went to register with Sirius thinking I get a free 90 day on it
Sirius operator said no. Can anyone verify

e

Sirius sucks.. several phone calls said it was dealer issue,dealer said Sirius issue...activation key does not exist after 3 Sirius reps... all idiots. Gave up never looked back..Pandora wins.