Funny how one dealer can fix something and another cannot. I had a 5,000 check on Tuesday, complained that my check engine light was on and the idle RPMs were high, they checked things out and told me I either had bad fuel or too much oil prior to the service. When I got the bike back after the 5,000 service my check engine light was still on and when I got off the highway my idle speed was 2,000 RPMs. Great job by the lousy dealer!!!
I called my selling dealer, a 100 miles away and they told me to bring in right in. I showed up this morning at 8:15 AM. They took my bike right in and discovered that the butterfly flapper Valve in the air intake was not closing all the way, it was staying open about an eight of an inch, causing the computer to sense the requirement to add more fuel. On the ride up after I got off the interstate my idle speed had increased to 3,000 - 3,500 RPM. At a red light a state trooper pulled up next to me and my pipes were singing at those high RPMs, got a dirty look!!!
Long story short, dealer did not have the parts in stock, they new I was leaving on a trip tomorrow. They pulled an '08 Ultra off the floor and took the required parts off the bike to get me on the road. That's what I call World Class Service. Thanks to all at La Valle HD in Maryland.
napalm
PS - The dealer that did my 5,000 mile service and gave me back the bike with the check engine light still on has lost my business for EVER!!!!!!