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Author Topic: SERG sidestand  (Read 11371 times)

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jettjocky

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Re: SERG sidestand
« Reply #15 on: February 04, 2009, 12:05:21 PM »
I called my dealer here (GA) concerning this, they called MOCO........... they were advised not covered but they were aware that MOCO did make a running change on PN 50096-09 because of this problem..... but they advised them that it would NOT be covered under warrenty.  Well I DID NOT feel that was exceptable, if it was not a problem why would they make a  running change! I then called MOCO cus. ser. explained to situation, they got the dealer on the line, it was determined THE PART IS COVERED.

So if you have received delivery prior to Sep. 2nd (that's when I got my bike), then most likely you have a stand that does permit the bike to lean too far, HD will replace it at no cost.  :o ??? ::)
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GregKhougaz

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Re: SERG sidestand
« Reply #16 on: February 04, 2009, 12:19:19 PM »
          Took delivery October 4.  Just asked at the dealership, service writer checked with HD and it was a done deal.  Parking is much easier now. 
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Carlos Silva

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Re: SERG sidestand
« Reply #17 on: February 04, 2009, 01:55:48 PM »
...love this forum, I just called Cus.Ser. and the nice lady took my info down and called my dealer to have them order a new one...my bike was delivered August...cool
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LarryB

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Re: SERG sidestand
« Reply #18 on: February 04, 2009, 02:42:49 PM »
What is the number for Cus serv
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jettjocky

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Re: SERG sidestand
« Reply #19 on: February 04, 2009, 03:31:27 PM »
HD ser. # is  414-343-4056   & yes I too  love this Forum, well run with lots of good & interesting folks doing neat things.  :carrot: :apple: :jalapeno: :carrot: :jalapeno: :carrot: :pineapple: :pepper: :2vrolijk_21: :2vrolijk_21: :2vrolijk_21:
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Carlos Silva

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Re: SERG sidestand
« Reply #20 on: February 04, 2009, 03:38:27 PM »
I just got a return call from Suzie at H-D Customer Service to report that she contacted my dealer and that the new part is on the way...not used to this from H-D
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2000 FLTRSEI  3-ToneRed - sold
2003 FXSTDSE  Centennial Gold
2009 FLTRSE3  Silver/Titanium
2007 400-HP TRAILBLAZER SS TOW VEHICLE

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LETS_ROLL

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Re: SERG sidestand
« Reply #21 on: February 28, 2009, 05:17:47 PM »
My wife's 09' Street Glide has the same problem.  The bike leans almost 1 1/2" inches more than the bikes that have recently gotten delivered at the dealer.  Told the dealer about it and they are looking into it.  Let's Roll
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gordy

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Re: SERG sidestand
« Reply #22 on: March 21, 2009, 07:37:50 PM »
The assistant service manager at Deeley's Vancouver phoned today and informed me that there has been a bulletin released to upgrade all early production touring bikes that suffer from extreme lean angle.  Not too bad considering only 2 weeks ago they didn't recognize that there was a problem.  Dealer gave me the option of them replacing or I could-thanks and praise to the dealer. :pineapple:  :orange::cucumber:
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Rickybobby

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Re: SERG sidestand
« Reply #23 on: March 21, 2009, 08:49:19 PM »
Got mine fixed this week.  It makes a significant difference in the lean angle.   My dealer insisted to the bitter end that there was nothing that needed to be done.   You gotta love these guys.    :nixweiss:
« Last Edit: March 22, 2009, 11:39:04 PM by Rickybobby »
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LETS_ROLL

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Re: SERG sidestand
« Reply #24 on: March 22, 2009, 08:23:26 PM »
My dealer could not find the bulletin a few weeks ago.  So they just took the side stand of a new SG and presto, the over-lean angle was take care of.  Let's Roll
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Desert Dave

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Re: SERG sidestand
« Reply #25 on: April 04, 2009, 01:44:39 PM »
+ 1 on what Rickybobby said.....Makes a big difference with the new sidestand.  My dealer (LV Harley Davidson) was great to work with on this.  No push back at all, just ordered the new part,  and put it on when it came in.   

DD
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Iglide

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Re: SERG sidestand
« Reply #26 on: April 04, 2009, 01:59:42 PM »
I took pictures of the lean angle on my SERG and the issue with the stock seat, emailed them to the dealer's service manager. Chris (Lubbock) emailed me back pronto and said he had ordered a new seat and jiffy stand bracket. He apologized for any inconvenience. I was impressed  :2vrolijk_21: , good folks there !
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LarryB

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Re: SERG sidestand
« Reply #27 on: April 05, 2009, 08:37:44 AM »
My replacement stand bracket is in Trussville AL waiting for me to go and have it swapped. hopefully this week will give me some time, but supposed to dip down cold again
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Iglide

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Re: SERG sidestand
« Reply #28 on: April 05, 2009, 11:50:36 AM »
I get significant heart burn with my current jiffy stand bracket. The bike leans so far over, that if the stand didn't catch it, I doubt I could recover and pull the SERG back up. When I stop and lower that stand to dismount, I've got my eye on it. More than a bit concerning....
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Rickybobby

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Re: SERG sidestand
« Reply #29 on: April 05, 2009, 12:20:14 PM »
IGLIDE - the new stand takes away all of that problem. The bike sits upright as it should.  Easy to get the bike up and it eliminates that feeling like you are dropping the bike into a hole when you put it on the stand.
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