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Author Topic: Paint Problems 2006  (Read 207547 times)

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RJ749

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Re: paint problems
« Reply #510 on: March 04, 2006, 01:02:15 PM »

[size=48]BRILLIANT[/size] [smiley=drink.gif]
« Last Edit: March 04, 2006, 01:14:50 PM by Rjob749 »
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UK Dave

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Re: paint problems
« Reply #511 on: March 04, 2006, 01:04:38 PM »

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Rob, Ur probably right, I am so good at it myself, that I am by far, the best lay I ever had.  :D

I am still chuckling about that one - I am the best lay I ever had - I wish I'd said that.....I will!!

Good to see you still have a sense of humour Mike - keep your pecker up - I suppose it is anyway...

Cheers

Dave
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grc

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Re: paint problems
« Reply #512 on: March 04, 2006, 02:53:28 PM »

Quote
Maybe there's a painter online that could answer why the MoCo isn't suggesting color/wet sanding and then buffing if they think it's a layers issue with the clear.

Then at least you could see if getting the layers cut down would actually make a difference. [smiley=nixweiss.gif]
Rjob,

I believe I read that the MoCo applied several coats of clear between the base coats and the graphics, sort of like   -base/clear/clear/stripe/clear/clear/clear/stripe-    etc..  If that is the case, wet sanding and polishing would destroy the graphics before you removed enough clear to make any difference.

The time to do the wet sanding was during the actual painting of the parts, to reduce the ridge left by the graphics and thus reduce the number of coats required to hide the ridge.  I don't know of any easy way to fix a problem like this, other than to start over and do it right this time.  I would be interested to see just how many mils of paint are on those parts, since that would be the easiest way to determine if there are in fact 12 coats of clear as was mentioned here earlier.  If you assume 1 mil of prime, 1/2 mil of each color base-coat, plus 1 mil per coat of clear, you would be looking at approximately 14 mils of paint on these parts.  That is way too much, and can lead to other problems such as cracking in extreme cold.  

Jerry
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Twolanerider

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Re: paint problems
« Reply #513 on: March 04, 2006, 04:53:25 PM »

Another t-shirt slogan for you 06 guys:

We ain't got eye candy
    We got Mild Duds
 Screamin' Eagle Ultra
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ridefar

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Re: paint problems
« Reply #514 on: March 05, 2006, 12:44:09 PM »

Went to visit the '06 SE Ultra black,crimson at my dealer yesterday. Had a SOLD sign on it with my name on it. First one this color they got in. The salesman seemed to get real nervous when I got out the Surefire flashlight and began to examine the painted surfaces! The finish just didn't look right to me. Does not have the clear depth of finish that I am used to on my '04 SEEG. I usually sleep on it, but I knew before I left the dealer that I would be walking away from this one. Think I'll throw some $ at the SEEG for improvements to make me feel better. I just know you folks can help!
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Twolanerider

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Re: paint problems
« Reply #515 on: March 05, 2006, 01:30:24 PM »

Quote
Went to visit the '06 SE Ultra black,crimson at my dealer yesterday. Had a SOLD sign on it with my name on it. First one this color they got in. The salesman seemed to get real nervous when I got out the Surefire flashlight and began to examine the painted surfaces! The finish just didn't look right to me. Does not have the clear depth of finish that I am used to on my '04 SEEG. I usually sleep on it, but I knew before I left the dealer that I would be walking away from this one. Think I'll throw some $ at the SEEG for improvements to make me feel better. I just know you folks can help!


Someone that walked away  [smiley=xyxthumbs.gif].  

Hear that MoCo?  It's the sound of profit delayed and interest costs extended.
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SEGeaserGlide06

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Re: paint problems
« Reply #516 on: March 05, 2006, 05:57:06 PM »

I thought I would give an update of my progress with the Motor company.  I sent Rusty Dwyer my saddle bag to take to a meeting of the management team to review the color problem up close.  I spoke to Rusty on Friday and it was less than satisfying.  He told me no decision had been made and the bags looked fine under "normal light".  I got the "too many clear coats" story and he even told me the cause of my discoloration was reflection off the concrete driveway!!!!!  You can hold the bag in your hands above your head on a black top parking lot and it is still MILKY and I am not going to accept this.  Rusty told me they were still trying to come up with a solution but I have been messing with this since September and I am getting tired of the delays.  I wrote to Buzz at American Rider to see if he would make a few calls to the MoCo and get a clear story, I sure can't.  I have attached my saddle bag pic again and would like your comments on "Concrete Reflection"  As soon as my bag gets back from Milwaukee it is going down to my buddys paint shop for a outside professional opinion and I will decide from there what my next step will be but I am considering contacting the FTC to exercise my lemon law rights.  I am sure as soon as I do I will be screwed out of the thousands I have dropped on P$A, ALL FROM THE MOTOR COMPANY CATALOG!!!!!!!!!!!!!!!!!  I can't tell you what a bad taste I have in my mouth for H-D over this.  This could be my last purchase from H-D. [smiley=furious3.gif]

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SEULTRA

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Re: paint problems
« Reply #517 on: March 05, 2006, 07:31:16 PM »

Quote
I thought I would give an update of my progress with the Motor company.  I sent Rusty Dwyer my saddle bag to take to a meeting of the management team to review the color problem up close.  I spoke to Rusty on Friday and it was less than satisfying.  He told me no decision had been made and the bags looked fine under "normal light".  I got the "too many clear coats" story and he even told me the cause of my discoloration was reflection off the concrete driveway!!!!!  You can hold the bag in your hands above your head on a black top parking lot and it is still MILKY and I am not going to accept this.  Rusty told me they were still trying to come up with a solution but I have been messing with this since September and I am getting tired of the delays.  I wrote to Buzz at American Rider to see if he would make a few calls to the MoCo and get a clear story, I sure can't.  I have attached my saddle bag pic again and would like your comments on "Concrete Reflection"  As soon as my bag gets back from Milwaukee it is going down to my buddys paint shop for a outside professional opinion and I will decide from there what my next step will be but I am considering contacting the FTC to exercise my lemon law rights.  I am sure as soon as I do I will be screwed out of the thousands I have dropped on P$A, ALL FROM THE MOTOR COMPANY CATALOG!!!!!!!!!!!!!!!!!  I can't tell you what a bad taste I have in my mouth for H-D over this.  This could be my last purchase from H-D. [smiley=furious3.gif]


Seems to me that with the widely varied backgrounds this group posesses that someone would have contacts in the media both bike and non-bike related. Has anyone sent NBC, CBS, ABC, FOX, etc pictures, letters and a link to this page? Surely this issue is at least of some interest to those who think car chases of punks in LA is real news. Might make some interesting air time especially if someone with bad paint offered to do an interview. I would think you would want to gather data from this site (and other sources) ie: number of bikes with this problem, what the response(s) have been from the MOCO (documented of course... that's just good reporting), purchase price(s) of the affected bikes, etc. Has any of this been reported in the biker magazines/newspapers? If not, why not?
How long has this issue been going on now? Bikes were appearing at dealers in what September? It's now March.... let me see.... that's um'.. carry the 2,.... SEVEN months???? and no official acknowledgement from the MOCO on the issue?? Not even "We know there's a problem and we're working on it"??? Kinda looks like they're not going to do anything about it except laugh all the way to the bank with our money. Time to quit screwing around ladies and gentlemen... time to turn up the heat and stop wringing your hands hoping that a company that has ignored the problem for 7 months will somehow miraculously be born again as a company that cares about their customers and the quality of their product. Get the media involved, give 'em free advertising at rallys and bike shows (a sign that points to the paint and says "ask me about my "factory custom" paint job", get in touch with an attorney, FTC and others. If you can spend the time talking about it here (trust me, you're preaching to the choir), you can spend the time researching who you can contact to take action and make the boys at the MOCO very uncomfortable. And finally, yes you can take your business elsewhere the next purchase you make.
It's not my intention to offend anyone here. I'm totally shoulder to shoulder with you on this one.  This is JMHO. I now step down from my soapbox.   ;)
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cigarmike

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Re: paint problems
« Reply #518 on: March 06, 2006, 08:42:33 AM »

Concrete Reflection??, lmao. Hey Rusty, if your reading this, you are a frickin idiot. ...Im not sure media would be willing to help, I cant see any bleeding hearts for guys who can afford the SUV of Harleys.....that being said, Lawsuit is the way to go, We may all have money, but I doubt any of us have $$$ like MoFoMoCo has. Punitive damages need to be sought. They admit there is a problem, yet continue to sell them anyway, (consumer fraud), Im not an attorney, but I know there are consumer rights laws. Now they want to try and cover it up by pretending it doesnt exist??, ...."I object your Honor, as council for the defenents, I must admit , that even though the colors dont really look the same on these 2 pieces known as exhibit A. and exhibit B. Im referring to the bags and lids ladies and gentlemen of the jury, Its an figament of your imagination, and only the defendent's and their field reps can see that its the same colors...your just going to have to take their word for it...................... .
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Wrongway

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Re: paint problems
« Reply #519 on: March 06, 2006, 10:33:25 AM »

Let's do this right, below is the link to the FTC complaint form. Look it over and lets ALL do it the with the same wording, sure to get their attention.
          https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
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Wrongway

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Re: paint problems
« Reply #520 on: March 06, 2006, 10:44:21 AM »

Here is some of the Questions we'll need answers for:
Subject of your complaint:   I believe "Investment" fits us best
Name of Product: Do we want FLHTCUSE, SCREAMIN EAGLE ELECTRA GLIDE ULTRA, or ??
Company Email: ?
Rep/Salesman:  ?
They also ask if you have filed a claim with the Credit Bureau? Should we? I'm new to this kind of thing, but as you can see I am very willing to get what is rightfully mine, Paint that matches and is what was advertised.
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cigarmike

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Re: paint problems
« Reply #521 on: March 06, 2006, 11:13:52 AM »

Ill wait till we all decide on wording, Mine I fell may be a little different, as the dealership was told that the paint was bad, and still choose to sell it without disclosing. So My ex-dealership gets one too. Also, some guys knew of the paint before delivery, pointed it our to dealer, and dealer said theyd take care of it, or not.....but we are all a little different on some of the complaint....but still, the same issue...the paint.
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SEULTRA

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Re: paint problems
« Reply #522 on: March 06, 2006, 12:09:30 PM »

Quote
Here is some of the Questions we'll need answers for:
Subject of your complaint:   I believe "Investment" fits us best
Name of Product: Do we want FLHTCUSE, SCREAMIN EAGLE ELECTRA GLIDE ULTRA, or ??
Company Email: ?
Rep/Salesman:  ?
They also ask if you have filed a claim with the Credit Bureau? Should we? I'm new to this kind of thing, but as you can see I am very willing to get what is rightfully mine, Paint that matches and is what was advertised.

I suggest we copy information verbatum as it appears in MOCO printed material. That way there is no confusion as to terminology. They'll match. ;)
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2up

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Re: paint problems
« Reply #523 on: March 06, 2006, 12:11:30 PM »

Quote
Here is some of the Questions we'll need answers for:
Subject of your complaint:   I believe "Investment" fits us best
Name of Product: Do we want FLHTCUSE, SCREAMIN EAGLE ELECTRA GLIDE ULTRA, or ??
Company Email: ?
Rep/Salesman:  ?
They also ask if you have filed a claim with the Credit Bureau? Should we? I'm new to this kind of thing, but as you can see I am very willing to get what is rightfully mine, Paint that matches and is what was advertised.
I am with you on this fill in the blanks and let us know what you come up with and I will join you. I am getting ready to blast the MOCO from every angle I can until it gets resolved. I think we should use the Better Business Bureau also.
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Twolanerider

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Re: paint problems
« Reply #524 on: March 06, 2006, 02:33:00 PM »

Quote
I am with you on this fill in the blanks and let us know what you come up with and I will join you. I am getting ready to blast the MOCO from every angle I can until it gets resolved. I think we should use the Better Business Bureau also.


Guys, just one suggestion.  If you're really going to do something "by committee" you'd better picka a committee chair you all agree to listen to and allow to arbitrate details.  Otherwise you'll never get a damn thing done.  You'll talk about it a lot.  But you won't accomplish anything very quickly.
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